Warehouse Operations Supervisor: Training & Quality Lead

Jobtailor; Houston (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

GXO Logistics in Houston, TX is seeking a Warehouse Supervisor to ensure efficient daily operations, prepare schedules, supervise and train a team, and monitor service quality in a fast-paced 3PL environment.

You will lead continuous improvement, adhere to GXO's 7S program, and coordinate with leadership and other departments. The role requires leadership, hands-on coaching, and flexibility for overtime and weekend shifts.

Qualifications

• 2 years of relevant work experience
• Experience with Microsoft Office (Word, Excel and Outlook)
• Experience with computerized scanner equipment
• Availability to work a flexible schedule as needed, including planned and unplanned overtime and weekends
• Bachelor's degree in Logistics or related field (preferred)
• 2 years of managerial or supervisory experience (preferred)
• Bilingual English/Spanish (preferred)
• Experience in an AS9100 or ISO environment (preferred)
• Warehousing or Third-Party Logistics (3PL) experience (preferred)
• Ability to lift objects of various shapes, sizes and weights
• Ability to stand, sit or walk for extended periods of time
• Ability to reach, bend, climb, push, pull, twist, squat and kneel
• Ability to handle or manage tools or equipment
• Ability to tolerate hot or cold warehouse environments
• Conditional-offer recipients may be required to take and pass a pre-employment drug test
• Must comply with GXO policies and applicable CDC, OSHA, state and local COVID safety requirements

Responsibilities

• Ensure efficient daily operations of the warehouse
• Prepare schedules
• Supervise the team and provide training and coaching to improve performance
• Monitor work quality to consistently deliver exceptional customer service
• Demonstrate understanding of the company quality policy
• Adhere to the GXO 7S program
• Communicate with leadership, team members and other departments
• Implement continuous improvement action plans
• Maintain a clean environment
• Perform duties outside normal responsibilities as needed

Skills

Team Supervision

Coaching and Mentoring

Communication Skills

Leadership

Microsoft Office Proficiency

Bilingual English/Spanish

Problem Solving

Education

Bachelor's degree in Logistics or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

GXO Logistics in Houston, TX is seeking a Warehouse Supervisor to ensure efficient daily operations, prepare schedules, supervise and train a team, and monitor service quality in a fast-paced 3PL environment.

You will lead continuous improvement, adhere to GXO's 7S program, and coordinate with leadership and other departments. The role requires leadership, hands-on coaching, and flexibility for overtime and weekend shifts.