Warehouse Operations Supervisor: Lead KPI-Driven Team

DHL Supply Chain; Baltimore (MD); On-site; Confidential; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Discounted Stock Purchase

401K

PTO

Job summary

DHL Supply Chain in the United States is seeking an Operations Supervisor to oversee warehouse operations, lead frontline teams, and drive process improvements across our network. You will monitor KPIs, enforce health and safety standards, and foster open communication with leadership and associates to sustain a productive, safe work environment.

This role offers competitive compensation with a salary range of $62,500–$70,000 plus comprehensive benefits and opportunities to influence operational

Qualifications

• Bachelor’s degree or equivalent experience, preferred.
• 1+ years operations experience in a lead/supervisor/management role, preferred.
• 1+ years logistics industry experience, preferred.
• Staff management, workload planning, objective setting and organizational skills, preferred.

Responsibilities

• Lead, motivate and develop a diverse team of frontline associates by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging.
• Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization.
• Monitor key performance indicators (KPIs) and operational metrics to track performance and identify areas of improvement. Provide regular reports and analysis to management, highlighting achievements, challenges, and recommendations for enhancing warehouse operations.
• Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork.

Skills

Leadership

Coaching

Safety

KPI tracking

Team collaboration

Education

Bachelor’s degree or equivalent experience

Job description

DHL Supply Chain in the United States is seeking an Operations Supervisor to oversee warehouse operations, lead frontline teams, and drive process improvements across our network. You will monitor KPIs, enforce health and safety standards, and foster open communication with leadership and associates to sustain a productive, safe work environment.

This role offers competitive compensation with a salary range of $62,500–$70,000 plus comprehensive benefits and opportunities to influence operational