Warehouse Operations Supervisor- 2nd Shift

American President Lines; Los Angeles (CA); On-site; USD 71,000 - 80,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Employee discounts

Job summary

CEVA Logistics seeks a Warehouse Operations Supervisor for 2nd shift to lead transportation and customs coordination, ensuring compliant documentation and customer service for imported/exported goods. The role requires strong leadership, stakeholder communication, and adherence to safety and regulatory standards.

You will oversee disruptions, monitor KPIs, and drive improvements across the distribution center while coordinating with CEVA stations and external carriers.

Qualifications

• Diploma or higher in Business Management or Supply Chain Management.
• 3 years operational experience in Operations or Distribution.
• 2+ years leadership experience in warehouse or supply chain operations.
• Freight forwarding logistics knowledge.
• Multilingual candidates a plus.

Responsibilities

• Communicate effectively with all stakeholders.
• Manage disruptions and crises impacting the supply chain.
• Monitor KPIs and drive continuous improvements.
• Ensure team adherence to work standards and processes.
• Escalate and intervene for SOP compliance and system usage.
• Provide alternate communication channels to stakeholders.
• Contribute to process or policy improvements.
• Manage scope changes for the business.
• Act as primary contact for customer operational issues.
• Monitor carrier and supplier compliance.
• Ensure quality metrics: on-time performance, data accuracy, invoicing.
• Implement corrective actions to prevent/address issues.
• Support optimization and improvement projects.
• Other duties as assigned.

Skills

Leadership

Problem solving

Communication

Decision making

Excel

Data analysis

Time management

Education

Diploma or higher in Business Management or Supply Chain Management

Bachelor’s in International Trade, Logistics or Commerce

Tools

WMS

ITAR knowledge

Import/Export systems

Job description

Warehouse Operations Supervisor- 2nd Shift

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, weRise inMotion. Your career is always on the move,growingas fast and as far, as your ambition takes you. Join a global team ofnearly 200nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’sa journey on which you rise.

Starting Salary Range: $70,500-$80,000 + Bonus opportunity + Benefits

YOUR ROLE

Are you known for your leadership skills? Are you passionate about coordinating logistics activities? If so, we have an opportunity that would allow you to oversee transportation and customs processes, providing customer service for shipment, receipt, and documentation of imported/exported products in accordance with federal and foreign regulations.

WHAT ARE YOU GOING TO DO?

• Effective and efficient communications with all stakeholders
• Manage disruptions and crisis that present risk to the supply chain
• Monitor KPIs and implement continuous improvement opportunities through a partnering behavior with stakeholders
• Ensure team adherence to established work standards and work processes
• Responsible for escalation and intervention with CEVA stations in SOP compliance and us of systems
• Provide alternate communication channels to stakeholders, beyond the daily operational channels
• Contribute to the design and implementation of improvements to processes or policies
• Responsible for business scope changes
• Primary point of contact for all operational issues with the customer, as required
• Monitor and manage compliance performance of carriers and supplier
• Ensure quality metrics are achieved including on time performance, data accuracy, invoicing timeliness, and accuracy
• Implement corrective actions as necessary to prevent / address issues as they arise
• Support in the implementation of optimization and improvement projects
• Other duties as assigned

WHAT ARE WE LOOKING FOR?

Education and Experience:

• Equivalent of a Diploma or higher in business management or Supply Chain Management. Freight Forwarding experience and a thorough understanding of global transport logistics (air/ocean/ground)
• 3 years operational experience in Operations or Distribution environment.
• 2+ years of leadership expereince in a warehouse or supply chain operations.
• Experience with E-commerce and/or a distribution center will be a plus.
• Freight forwarding logistics and International Supply Chain Management
• Desired: Bachelor’s degree in International Trade, Logistics or Commerce
• Multilingual candidates a plus
• Must be versed on safety and compliance issues
• Knowledge of transportation / Warehouse management systems
• Credentials: Working knowledge of ITAR, Import Brokerage, Export Compliance, Hazmat Regulations, and recordkeeping; Some professional certifications may be required.
• Skills: Advanced knowledge of office products, Excel, PPT, Word, Visio Strong situational analysis, and decision-making abilities with the ability to quickly solve problems and drive team to solutions. Understanding of operating processes and capabilities, business process standardization and enabling technologies.
• Characteristics: Ability to allocate work assignments; Proven experience in problem analysis, presentation of alternatives and implementing solutions; Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; Ability to write reports, business correspondence, and procedure manuals.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you would like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career.

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Information provided is true and accurate. False statements or information will result in the application voided.

BENEFITS

• Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
• Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
• Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
• 401(k) with company match.
• Flexible Paid Time Off programs including company paid holidays.
• Tuition reimbursement program.