Warehouse Operations Specialist

UMECC; Olde West Chester (OH); On-site; USD 36,000 - 54,000; Full time

Job summary

UMECC, a Cincinnati, OH–based supplier of heavy‑duty production equipment, seeks a Warehouse and Product Specialist. You will handle daily flow of product, shipping, receiving, and inventory control while communicating with customers and carriers.

Training will be provided to develop product knowledge and independence in warehouse operations. You will work with sales, product managers, purchasing, and accounting to resolve issues and ensure accurate documentation.

Qualifications

• Requires a high school diploma or equivalent with hands-on warehouse experience.
• Able to learn product applications, parts, drawings, and assembly procedures.
• Clear written and verbal communication for customers, carriers, and coworkers.
• Comfort with QuickBooks, Excel, Word, and shipping platforms.

Responsibilities

• Receive shipments and verify quantities against packing slips and orders.
• Inspect parts for condition and conformance with drawings using basic tools.
• Identify shortages or discrepancies and document issues with suppliers.
• Prepare orders for shipment, including bills of lading and packing lists.
• Coordinate pickups, track shipments, and assist with claims as needed.
• Maintain accurate inventory records and perform cycle counts.
• Enter data in QuickBooks, Excel, portals, and shipping platforms.
• Assemble replacement parts and subassemblies per BOMs and drawings.

Skills

Mechanical aptitude

Attention to detail

Communication skills

Independent work

Safety awareness

Education

High school diploma or equivalent

Tools

QuickBooks

Excel

Word

Shipping platforms

Job description

Company Description

UMECC is a Cincinnati, OH–headquartered supplier of heavy-duty production equipment serving mining, iron, steel, aluminum, and related downstream facilities for nearly 30 years. The company is a trusted partner to leading organizations in the global metallurgical industry, providing both spare parts and complete production lines. Local engineering teams deliver specialized service, technical expertise, and equipment directly to customer sites. UMECC emphasizes top quality, reliable lead times, and competitive pricing. Team members work in a setting focused on supporting critical industrial operations with high-performance solutions.

Position Summary

UMECC is a Cincinnati, OH–headquartered supplier of heavy-duty production equipment serving mining, iron, steel, aluminum, and related downstream facilities for nearly 30 years. The company is a trusted partner to leading organizations in the global metallurgical industry, providing both spare parts and complete production lines. Local engineering teams deliver specialized service, technical expertise, and equipment directly to customer sites. UMECC emphasizes top quality, reliable lead times, and competitive pricing. Team members work in a setting focused on supporting critical industrial operations with high-performance solutions.

Position Summary

The Warehouse and Product Specialist is a hands‑on position responsible for the day‑to‑day flow of products through UMECC's small warehouse, including shipping, receiving, inventory control, product inspection, and mechanical assembly. The position also communicates directly with customers and carriers, prepares quotations for established product and replacement‑part needs, and supports order and logistics coordination.

The successful candidate will train alongside an experienced, long‑tenured team member and progressively develop the product knowledge and judgment needed to become an independent resource for warehouse operations, customers, and the broader UMECC team. This role is well suited to a dependable, mechanically inclined person who is equally comfortable working with tools, business systems, and customers.

Key Responsibilities

• Receive inbound shipments and verify quantities and items against packing slips, purchase orders, and supporting documentation.
• Inspect incoming and outgoing parts for condition, workmanship, dimensions, and conformance with drawings or specifications using basic measurement tools.
• Identify, document, and communicate shortages, damage, quality concerns, and other discrepancies; segregate rejected or nonconforming material when appropriate.
• Pull, package, label, palletize, and prepare customer orders for parcel or freight shipment, including Bills of Lading and related shipping documents.
• Coordinate carrier pickups and deliveries, obtain freight information, track delayed or lost shipments, and assist with claims when needed.
• Maintain accurate physical inventory, warehouse locations, labels, and transaction records; perform cycle counts and help reconcile differences.
• Enter and maintain accurate information in QuickBooks, Excel, customer portals, shipping platforms, and other company systems.
• Assemble replacement parts, subassemblies, and slide‑gate products using bills of material, drawings, written instructions, and common hand and power tools.
• Respond to routine customer inquiries regarding established products, replacement parts, order status, and logistics; prepare quotations and order documentation using approved pricing and processes.
• Work with sales, product managers, purchasing, accounting, and other team members to resolve customer, product, inventory, and shipping issues.
• Operate a forklift and manual pallet jack safely and follow all required training, inspection, PPE, and warehouse safety procedures.
• Keep the warehouse, work areas, and shared facilities clean, orderly, and safe, and assist with other operational work as needed in a small‑company environment.

Required Qualifications

• High school diploma or equivalent.
• Relevant experience in warehouse operations, shipping and receiving, inventory, industrial customer service, mechanical assembly, or a similar hands‑on environment.
• Mechanical aptitude and the ability to learn product applications, part identification, drawings, bills of material, and assembly procedures.
• Strong attention to detail and a consistent record of dependable attendance and follow‑through.
• Clear, professional written and verbal communication skills for working with customers, carriers, vendors, and coworkers.
• Comfort using computers and learning systems such as QuickBooks, Microsoft Excel and Word, customer portals, and shipping platforms.
• Ability to work independently, organize competing priorities, and ask questions or elevate issues appropriately.
• Ability to safely lift and move items weighing up to 50 pounds and to perform regular standing, walking, bending, reaching, and material‑handling activities.
• Ability to work in warehouse and office settings, including seasonal temperature changes, noise, dust, moving equipment, and indoor or outdoor loading areas.

Preferred Qualifications

• Experience preparing customer quotations or order acknowledgements for industrial products or replacement parts.
• Experience using calipers, micrometers, gauges, or similar inspection tools.
• Experience with UPS, FedEx, common freight carriers, Bills of Lading, and freight claims.
• Experience with QuickBooks inventory and order transactions or a comparable ERP or inventory system.
• Forklift experience. UMECC will provide or coordinate any required site‑specific training and authorization.

Performance Expectations

• Complete shipments, receipts, inspections, inventory transactions, and customer follow‑up accurately and on time.
• Maintain an organized warehouse and reliable inventory records.
• Develop increasing independence in product identification, assembly, customer quotations, and logistics coordination.
• Communicate problems early and contribute to practical improvements in warehouse and order‑flow processes.

UMECC is an equal opportunity employer. Employment decisions are based on qualifications, merit, and business needs. Reasonable accommodations may be provided to qualified individuals with disabilities.