Warehouse Operations Manager- Colton, CA

Logistics Plus; Colton (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

Logistics Plus in Colton, CA is seeking an experienced Warehouse Operations Manager to oversee the day-to-day running of the Colton warehouse, ensuring safe, efficient, and compliant operations for multiple clients.

You will coordinate labor, schedules, and equipment, implement SOPs, and drive performance improvements while maintaining strong customer relationships and accurate inbound/outbound shipments.

Qualifications

• High school diploma or equivalent required.
• 3+ years of hands-on supervisory experience in a multi-client 3PL warehouse.
• Forklift experience required, with oversized pallets preferred.
• Experience with Warehouse Management Systems (CargoWise preferred).

Responsibilities

• Ensures safe, clean, and efficient operation of the warehouse to meet service standards.
• Ensures proper labor coverage for daily workload.
• Develops and ensures compliance with internal/external SOPs.
• Develops and implements shipping/receiving work schedules for efficiency.
• Makes recommendations to improve warehouse operations.
• Interacts with customers daily and attends regular customer meetings.
• Directs warehouse personnel to achieve objectives.
• Develops daily plans for allocating equipment to jobs.
• Maintains professional relationships with customers and ensures the same from staff.
• Supervises inbound and outbound shipments for timeliness and accuracy.

Skills

Microsoft Office

Regulatory compliance

Fast-paced environment

Prioritization & stress management

Performance metrics

Team leadership

Report writing

Clear communication

Bilingual English/Spanish

Customer service (external)

Education

High school diploma or equivalent

Tools

CargoWise

Forklift

Job description

Job Location: Colton, CA 92324

Salary Range: $70.00 - $90.00 Salary/year

We are looking for an experienced, highly motivated, hands-on Warehouse Operations Manager for our Colton, CA warehouse. The Warehouse Operations Manager is responsible for the efficient day-to-day operation of the Warehouse.

Supervisory Responsibilities

• Coordinates and oversees the day-to-day workflow of warehouse staff.

Duties/Responsibilities

• Ensures the safe, clean, and efficient operation of the warehouse to meet service standards.
• Ensures proper labor coverage for daily workload.
• Develops and ensures compliance with both internal and external SOPs.
• Develops and implements shipping and receiving work schedules and assignments to assure effective and efficient operations.
• Makes recommendations to the Warehouse, Facility or Branch Manager on programs to improve warehouse operations.
• Interacts with customers daily and attends regular customer meetings.
• Directs the operations of the warehouse personnel to achieve prescribed objectives.
• Develops and implements daily plan for allocating equipment to jobs.
• Maintains a professional and courteous relationship with customers and ensures that all personnel do the same.
• Supervises all inbound and outbound shipments to ensure they are carried out accurately and in a timely manner.

QualificationsRequired Skills/Abilities

• Working knowledge of Microsoft Office applications
• Working knowledge of warehouse / mechanical equipment
• Working knowledge of OSHA, DOT, HAZMAT, FDA regulations and the willingness to become certified in one or more of these areas as necessary.
• Ability to work in fast paced environment.
• Ability to handle changing priorities and use sound judgment in stressful situations.
• Experience with developing and implementing performance metrics and process improvement.
• Excellent talent management and team building skills.
• Experience with writing reports, business correspondence and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, and customers.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Excellent verbal, non-verbal, and written communication skills
• Excellent customer service skills, specifically with external clients
• Bilingual English/Spanish is preferred, not essential.
• Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed by the customer.

Education and Experience

• High school diploma or equivalent required.
• 3+ years of hands-on supervisory experience in a multi-client, 3PL warehouse, fulfillment and distribution facility
• Forklift experience required, with experience handling oversized pallets preferred.
• Experience with Warehouse Management Systems (CargoWise preferred)

Physical Requirements

• Must be able to stand/walk for up to 10-12 hours.
• Lift and move totes up to 50 pounds.
• Walking in the warehouse and around area with great frequency.
• Should be able to work in environments with variable noise levels, lighting conditions and temperature variation and able to access all areas of building without limitations.
• Regular bending, lifting, stretching, and reaching both below the waist and above the head.