Warehouse Operations Manager

Meta; United States; On-site; USD 115,000 - 163,000; Full time

Benefits offered by this job

Equity

Bonus

Benefits

Job summary

Meta is seeking an experienced Warehouse Operations Manager to lead 3PL operations across Meta’s centralized warehouse network in the United States. You will drive efficiency, ensure compliance with Meta standards, and support centralized warehouse growth through data-driven improvements.

Responsibilities include shaping the customer-facing vision, developing KPIs/OKRs, and coordinating with internal teams and external vendors to scale operations for future growth.

Qualifications

• Experience managing outsourced transportation logistics services.
• Hands-on experience with logistics management systems.
• Demonstrated leadership experience influencing partners and growing teams.
• 7+ years in global logistics, distribution, or supply chain management with a track record of operations success.
• Operational experience at a logistics provider and distribution experience.
• Ability to leverage data to identify trends and drive supply chain execution.
• Proven ability to drive continuous improvement and standardization of processes.

Responsibilities

• Lead 3PL execution in a way that complies with Meta policies and procedures.
• Develop and manage OKRs and KPIs to drive efficiency and cost effectiveness.
• Define standards, metrics, and procedures to maximize deployment efficiency across warehouses and data centers.
• Collaborate with cross-functional teams to identify initiatives and optimize capabilities.
• Analyze data to identify trends and opportunities and implement improvements.

Skills

Outsourced logistics

Logistics systems

Leadership

7+ years logistics

Data analysis

Process improvement

Tools

ERP

WMS

TMS

Dock schedulers

Job description

Meta is seeking a highly experienced and results-oriented Warehouse Operations Manager, who will be responsible for the dedicated management of third-party logistics (3PL) operations across Meta’s centralized warehouse network. This position acts as the key operational liaison between Meta and our 3PL providers. You will drive operational efficiency, ensure compliance with Meta’s company standards, and directly support the anticipated centralized warehouse growth in 2026. This role is crucial for ensuring the efficient, timely, and cost-effective movement of goods, supplies, and equipment across our warehouses, data centers, and POP/Hut network

Warehouse Operations Manager Responsibilities:

• Engage with internal customers and gain understanding of their current and future needs
• Shape the customer-facing vision of the team and the roadmap for internal activities in support of the vision
• Acts as the focal point of communication with key stakeholders, including internal and external customers at all levels
• Responsible for leading logistics vendors’ execution in a manner that is compliant with Meta policies and procedures
• Develops, implements, and manages operational and financial objectives and key results (OKRs) through key performance indicators (KPIs). Collaboratively influences change within supply chain and external vendors
• Develop standards, metrics, and procedures that maximize deployment efficiency. Collaborate with cross-functional teams and stakeholders to identify and prioritize initiatives to optimize capabilities and develop / scale operational management practices
• Support developing and implementing tools, processes, and systems for tracking, analyzing, and reporting inventory and other related metrics
• Enable effective operational performance & execution across Meta’s multi-echelon supply chain
• Assist in meeting Sarbanes-Oxley requirements that apply to operations and inventory control within the warehouse
• Perform root cause analysis on discrepancies related to 3PL operations
• Develop and maintain standard operational procedures (SOPs) that leverage best practices and streamline the global warehouse operations for scalability into new regions while also providing training platforms for new vendors
• Engage with internal customers to gain an in-depth understanding of their current and future distribution needs
• Shape the customer-facing strategy of the team and roadmap internal activities in support of the overall mission
• Collaborate with cross-functional teams and stakeholders to align logistics operations with organizational goals and objectives, and to identify and prioritize initiatives to optimize proficiencies and develop/scale operational management practices
• Analyze data and metrics to identify trends, opportunities, and challenges, and develop strategies to address them
• Support developing and implementing tools, processes, and systems for tracking, analyzing, and reporting inventory

Minimum Qualifications:

• Experience managing outsourced transportation logistics services
• Hands-on working experience with logistics management systems
• Demonstrated leadership experience, such as influencing partners, organizations, successful mentoring, supporting the growth of other employees and teams, etc
• 7+ years of experience in global logistics, distribution, or supply chain management, with a proven track record of success in operations
• Operational experience at a logistics provider and distribution experience
• Established competence to leverage quantitative and qualitative data to identify trends and drive optimal supply chain execution, including standardizing data analysis across cross-functional partners (e.g., finance, planning, fulfillment)
• Confirmed expertise to drive continuous improvement, development, standardization, and the implementation of processes and systems

Preferred Qualifications:

• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Understanding of relational database structures and systems in order to help move the field of analysis towards automation integration
• Knowledge of ERP, WM, TMS, and dock schedulers
• Experience identifying operational inefficiencies and implementing process improvements in logistics or supply chain environments
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Master's degree in Supply Chain Management, Industrial Engineering, Operations, or an MBA
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Experience working in or with the import/export environment of a 3PL/ carrier
• Experience in logistics operations in a global, high-growth and automated environment

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [e-mail].

$115,000/year to $163,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.