Regional Warehouse Operations Manager

Meta; Providence (RI); On-site; USD 89,000 - 135,000; Full time

Job summary

Meta seeks an experienced Warehouse Operations Manager to own relationships with 3PL providers and vendors at the site. The role serves as the operational liaison between Meta and vendors to ensure efficient, timely, and cost-effective movement of goods across warehouses and data centers.

The position requires 5+ years in warehouse/3PL operations, strong skills in WMS/TMS, and the ability to lead cross-functional teams; travel ~25% is expected within North America for on-site management.

Qualifications

• Bachelor’s degree in supply chain, inventory management, finance, or related field.
• Other technical education or degrees considered based on professional experience.
• 5+ years in warehouse management, 3PL management, transportation management, supply chain, inventory management, operations, or manufacturing.
• 5+ years in a matrixed organization, solving complex, ambiguous problems.
• Proven track record leading warehouse and transportation operations and 3PL providers at scale.
• Experience setting operational standards, metrics, and SOPs across teams or regions.
• Hands-on experience with WMS/TMS and transportation logistics services.
• Experience in performance analysis, detailed reporting, and cost management / budget adherence.
• Travel willingness (~25%) to North America locations for on-site management and auditing.

Responsibilities

• Own Meta's relationship with 3PLs and vendors at the site; drive efficient operations.
• Build transportation schedules to deliver on time and in full.
• Lead day-to-day execution with 3PL and warehouse vendors ensuring compliance.
• Communicate between Meta and vendors and internal customers at all levels.
• Define standards, metrics, and procedures to maximize deployment efficiency.
• Analyze inventory and performance metrics; surface trends and risks; root-cause 3PL discrepancies.
• Develop and maintain SOPs and best practices for global warehouse operations.

Skills

Warehouse management

3PL management

Transportation management

Matrixed organization

WMS/TMS

Data analysis

Budget adherence

Travel readiness

Education

Bachelor's degree in Supply Chain, Inventory Management, Finance, or related field

Other technical education or degrees considered based on professional experience

Tools

WMS

TMS

ERP

Dock scheduling systems

Job description

Summary:

Meta seeks an experienced Warehouse Operations Manager to own Meta's relationship with its third-party logistics (3PL) providers and other vendors at the site. The Regional Warehouse Operations Manager will be the operational liaison between Meta and its vendors — accountable for the efficient, timely, and cost-effective movement of goods, supplies, and equipment across warehouses, data centers, and the network edge sites. The role exists to drive efficiency, enforce Meta's standards and compliance, and scale operations to support Meta's centralized warehouse growth strategy.

Required Skills:

Regional Warehouse Operations Manager Responsibilities:

1. Must be available to work an 8-hour shift within a 12-hour operational window (7:00 AM – 7:00 PM), with flexibility required for occasional weekend coverage as needed. When a weekend shift is assigned, an alternate weekday off will be scheduled

2. Manage the movement of goods and equipment by building efficient operations and transportation schedules that deliver on time and in full

3. Align on required RMA processes to support inventory moves at T3s across 3PLs, value-added service providers, and cross-functional partners, and manufacturers / original design manufacturers (ODMs)

4. Lead day-to-day execution of Meta's 3PL and warehouse vendors, ensuring quality control and compliance with Meta's policies, procedures, safety protocols, and SOX inventory-control requirements

5. Serve as the central point of communication between Meta and its vendors and internal customers at all levels, engaging partners to understand current and future distribution needs

6. Define standards, metrics, and procedures that maximize deployment efficiency

7. Analyze inventory and performance metrics to surface trends, opportunities, and risks, and run root-cause analysis on 3PL discrepancies

8. Develop and maintain SOPs and best practices that streamline global warehouse operations and support the tools and systems used to track, analyze, and report on inventory

Minimum Qualifications:

1. Bachelor's degree in Supply Chain, Inventory Management, Finance, or related field

2. other technical education, experience, and degrees considered based on professional experience

3. 5+ years of experience in warehouse management, 3PL management, transportation management, supply chain, inventory management, operations, or manufacturing

4. 5+ years of experience operating in a matrixed organization, independently identifying, managing, and solving complex, ambiguous problems

5. Proven track record independently leading warehouse and transportation operations and 3PL providers at scale, and driving operational quality and compliance in a large-scale distribution environment

6. Demonstrated experience setting operational standards, metrics, and SOPs adopted across teams or regions

7. Hands-on experience with logistics management systems (WMS/TMS) and transportation logistics services

8. Experience in performance analysis, detailed reporting, and cost management / budget adherence

9. Willingness and ability to travel (estimated ~25%) to warehouse and 3PL locations across North America for on-site management and auditing

Preferred Qualifications:

1. Experience identifying operational inefficiencies and implementing process improvements in logistics or supply chain environments

2. Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)

3. Master's degree in Supply Chain Management, Industrial Engineering, Operations, or an MBA

4. Experience working in or with the import/export environment of a 3PL or carrier

5. Experience in logistics operations in a global, high-growth, and automated environment

6. Understanding of relational database structures and systems to help move the field of analysis towards automation integration

7. Knowledge of ERP, WMS, TMS, and dock scheduling systems

8. Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)

9. Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies

Public Compensation:

$89,000/year to $135,000/year + bonus + equity + benefits

Industry:

Internet

Equal Opportunity:

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [e-mail].