Warehouse Operations Manager

Cooper-Booth Wholesale Company; Mountville (Lancaster County); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Complete medical, dental, vision, life, disability, and accident insurances

401(k) after 6 months with 2% employer match

Paid Time Off (PTO) starting at 80 hours your first year

Job summary

Cooper-Booth Wholesale Company is seeking an Operations Manager to oversee warehouse productivity and ensure safety procedures are implemented. The ideal candidate will supervise a large team and drive continuous improvements while tracking operational performance.

Qualifications include an Associate degree in a relevant field and a minimum of 4 years in a supervisory role. Benefits include comprehensive health insurance and a 401(k) plan.

Qualifications

• 4+ years of experience in a supervisor or leadership role.
• Experience in the distribution industry is a plus.
• Capable of maintaining confidentiality and handling sensitive information.

Responsibilities

• Supervise and lead a team of 30 to 50 warehouse associates.
• Promote and enforce safety programs including OSHA and DOT standards.
• Track key performance indicators and implement improvement actions.

Skills

Attention to detail

Effective communication skills

Interpersonal skills

Education

Associate degree in Supply Chain Management, Logistics, or Business Administration

Job description

Company Overview

Cooper‑Booth Wholesale Company (CBW), established in 1865, is a family‑owned, full‑service distributor serving retailers in the Mid‑Atlantic region. With a legacy of growth through acquisitions and a commitment to excellent service and value, CBW is now one of the Top 10 leading convenience store wholesalers in the U.S.

Schedule

Monday - Thursday at 7:00 PM

Position Summary

The Operations Manager is responsible for ensuring daily warehouse productivity and downtime goals are met through consistent teammate engagement.

Job Duties and Responsibilities

• Supervise and lead a team of 30 to 50 warehouse associates.
• Promote, support, and enforce safety programs and procedures, including OSHA, DOT, and HAACP, to maintain a safe working environment for all employees.
• Track key performance indicators (KPIs) and operational metrics to assess performance, identify areas for improvement, and implement corrective actions as needed.
• Drive and support continuous improvement initiatives to enhance operational processes, streamline workflows, and increase overall efficiency.
• Enforce quality control processes to ensure accuracy and compliance with company standards.
• Ensure all equipment necessary for shipping and receiving are accounted for at the start and end of shift.
• Conduct daily pre‑shift headcount against weekly manpower reports.
• Ensure warehouse associates have all equipment and supplies necessary to perform their job.
• Work with other Shift Supervisors to keep warehouse manpower balanced to ensure daily efficient workflow.
• Move between all areas of the warehouse as required or directed to ensure consistent communication across the warehouse.
• Report and monitor machine breakdowns to reduce a delay in production.
• Conduct daily work quality and time on task checks throughout the shift and act as needed to correct exceptions to work quality and time on task goals.
• Conduct initial warehouse safety incident investigation reports and submit them to the Safety Manager.
• Assign and supervise daily sanitation tasks needed to ensure warehouse sanitation goals.
• Responsible for warehouse equipment, inventory, startup, flow, load quality, safety, and sanitation.

Qualifications and Experience

• Associate degree in Supply Chain Management, Logistics, Business Administration, or related field preferred.
• 4+ years of experience in a supervisor or leadership role.
• Equivalent combination of education and experience.
• Distribution industry experience a plus.
• Able to handle sensitive information and maintain a high level of confidentiality.
• Excellent attention to detail and ability to follow written and verbal instructions.
• Effective oral and written communication skills.
• Excellent interpersonal skills.
• Demonstrated ability to collaborate with all levels of management.
• Proper sense of urgency with all levels of management and employees.

Benefits

• Complete medical, dental, vision, life, disability, and accident insurances starting the first of the month following 60‑days of employment.
• 401(k) after 6 months with 2% employer match.
• Paid Time Off (PTO); starting at 80 hours your first year.
• Paid Holidays.
• Employee Assistance Program (EAP) and other mental health benefits are available.
• Ability to purchase products from the warehouse at wholesale price.