Warehouse Operations Manager

AmerisourceBergen Pharmaceutical Distribution and Strategic Global Sourcing; Lockbourne (OH); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

Parental leave

Job summary

Cencora is seeking a Warehouse Manager to lead the warehouse teams, ensuring compliant, safe, and efficient operations for distribution of pharmaceuticals. The role demands strong supervision, strategic planning, and hands-on problem solving in a fast-paced setting.

Responsibilities include directing warehouse activities, maintaining performance metrics, and driving improvements in service levels while managing budgets and regulatory requirements.

Qualifications

• Requires a four-year bachelor's degree or equivalent combination of education and experience.
• Requires 5+ years directly related and progressively responsible experience, including 2+ years supervisory.
• Ability to establish and maintain positive relationships with distribution center staff; foster teamwork and development.

Responsibilities

• Oversee warehouse operations and direct Warehouse Supervisors and teams for efficient storage and distribution of inventory.
• Ensure compliance with company policies, safety roles, and government regulations regarding controlled substances, pharmaceuticals, and hazardous materials.
• Monitor performance, attendance, overtime, and overall service levels; drive improvements in order accuracy and on-time delivery.
• Review critical success measures, analyze targets, and implement corrective actions where needed.
• Coordinate with departments to maintain budget adherence and cost-effective operations.
• Support physical inventory activities and participate in weekend on-call rotations as needed.
• Maintain process controls and leverage RF-enabled or non-RF environments as required.

Skills

People leadership

Overtime readiness

Inventory control

Communication

Negotiation

Decision making

Regulatory compliance

Analytical skills

MS Office

Education

Bachelor's degree in business administration or related field

Tools

RF scanners

Warehouse Management System (WMS)

Microsoft Office

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

Job Details

Job Description

This role is in support of Cencora's distribution services in the US operating through our AmerisourceBergen business.

Shift: Monday-Thursday 6:00pm until 4:30am or complete

The primary role of theWarehouse Manageris to manage theWarehouseSupervisors and their teams. The WarehouseManageris responsible for planning, coordinating, and managing all aspects of warehouse operations in a radio frequency (RF)-enabled or non-RF-enabled environment, managing warehouse personnel and ensuring compliance with company, federal and state regulations regarding safety while working with controlled substances, pharmaceuticals, and hazardous and flammable materials. This position is categorized as compliance critical and, as such, requires specific responsibility for ensuring continual and proper compliance with all division, corporate and regulatory requirements.

• Responsible for associates in the warehouse; tracks attendance, coaches and leads associates with a view to employee growth and development, monitors performance, and manages overtime and other compensation changes.

• Directs warehouse activities to ensure efficient and economicalutilizationof facilities for storing and distributing inventory.

• Maintains process management, productivity measures, and quality controls.

• Reviews, tracks and analyzes critical success measures and compares the results with the targets on a regular basis. Develops and plans for improvement in areas such as order filling errors, latedeliveriesand overall service levels. Evaluates associates' performance in achieving standards.

• Responds to production problems by implementing solutions.

• Enforces compliance with allappropriate policies, procedures, safetyrolesand government regulations.

• Studies current and future needs of the company as it relates to the management of receiving, stocking, inventory, returns, shipping, and order filling; develops and recommends improvements to current warehouse practices to promote efficiency, accuracy, fasterserviceand lower costs.

• Prepares orassistsin the preparation of the department budget andmanages tothe budget.

• Ensures cleanliness of facility

• Performs related duties as assigned

Education:

• Requires broad training in fields such as business administration, accountancy, sales, marketing, computersciencesor similar vocationsgenerally obtainedthrough completion of a four-year bachelor's degree program or equivalent combination of experience and education.

Work Experience:

• Requires 5+ yearsdirectly relatedand progressively responsible experience, including 2+ years at a supervisory level.

Skills and Knowledge:

• Ability toestablishand maintain positive working relationships with distribution center associates; foster teamwork, coach and develop employees.

• Must be willing to work extended hours, take part in weekend on-call rotation, as needed, to meet productivity goals and provide emergency service to customers.

• Must be willing toparticipatein physical inventory, as scheduled.

• Ability to communicate effectively both orally and in writing.

• Good negotiating skills.

• Good decision-making and problem-solving skills.

• Knowledge of warehouse operations and systems,engineeredstandardsand regulatory compliance matters.

• Strong organizational skills, attention to detail, ability to meetdeadlinesand work in a production-driven environment.

• Strong analytical and mathematical skills.

• Knowledge of computers tooperateeffectively in Microsoft Office products.

What Cencora offers

• We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

Full time

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [e-mail]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Affiliated Companies: AmerisourceBergen Drug Corporation