Warehouse Operations Manager

Damco Spain SL; Germany (OH); On-site; USD 80,000 - 100,000; Full time

Job summary

A global logistics company is seeking a Warehouse Operations Manager to lead their operational team in Ohio. You will be responsible for optimizing warehouse operations, ensuring health and safety, and improving customer service. The ideal candidate has over 7 years of contract logistics experience, including 5 years in managing warehouse teams. Excellent communication skills in German and English are required. Join a diverse workplace committed to operational excellence and team development.

Qualifications

• +7 years’ experience in contract logistics, ideally in a customer-facing role.
• +5 years’ experience in leading warehouse operations teams.
• Ability to work in an international matrix organization.
• Strong personality with excellent communication skills.
• Passion for operational excellence and data-driven decision making.

Responsibilities

• Lead the operational team in the warehouse.
• Ensure continuous improvement in operational processes.
• Provide reporting to the Site Manager.
• Coach and develop team members.
• Ensure a smooth handover of tasks between teams.

Skills

Contract logistics experience

Team management

Stakeholder management

Lean thinking

Interpersonal skills

Negotiating skills

Process-oriented approach

Attention to detail

Analytical skills

Goal-oriented team player

Job description

As a Warehouse Operations Manager you lead the entire operational team in the warehouse. You are end responsible for warehouse operations, Health and safety and quality control. You coach and lead your team in the achievement of daily objectives whilst monitoring the performance of customer KPIs. You are always striving to improve the current way of working. You provide the most reliable and efficient service to our customers at the lowest possible cost. You Develop and implement a strategy to create customizable solutions based on customer needs, while maintaining standard product offerings.

The role:

• Manages professional staff, including entry-level, and / or supervisors.
• Adapts departmental plans and priorities to address resource and operational challenges.
• Handles most situations independently and is guided by policies, procedures and the business plan, but will seek advice and guidance on more complex issues.
• Applies subject matter knowledge to solve common business issues.
• Operates within practices and procedures covered by precedents or well defined policies escalating all nonroutine problems.
• You search continuously to improve the existing operational processes + systems used.
• You ensure a smooth hand over of tasks and optimize communication between the different teams at time of shift transfer.
• You ensure daily updates in the Warehouse Management system of production results, system faults and stock deviations. You provide the necessary reporting to the Site Manager
• Experience in a functional area routinely applying knowledge of theories, methods, techniques and processes.
• Understands the overall nature of the business and the interdependencies between own and other functions.
• Develops people - coaching and mentoring to build organizational capability, talent and bench strength.

Your Profile

• +7 years’ experience in contract logistics especially in a customer facing role
• +5 years’ experience in managing and leading a warehouse operations team
• Experience to work in an international matrix organization with excellent stakeholder management capabilities
• Lean thinking and continuous improvement is your second nature
• Excellent interpersonal, communication and negotiating skills
• Strong personality; passionate, holistic view, courageous, effective in different cultural settings, impact driven, optimistic & stress resistant
• Strong process-oriented approach to work and excellent attention to detail.
• Resilient team player who is goal-orientated and demonstrates a high level of commitment with the ability to work under minimal supervision.
• Passion for operational excellence (lean), driven by data & process standardization, able to make sound analysis and translate this into action plans and assurance of ‘on time and in full’ delivery and embedding
• Passion for people and team development
• Excellent German and English skills

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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