Warehouse Operations Manager

Mutton Rentals; Fort Wayne (IN); On-site; USD 90,000 - 120,000; Full time

Job summary

A premier Event Rental company in Fort Wayne is seeking an Operations & People Manager. This mid-senior level role focuses on leadership, operational excellence, and continuous system improvements. The ideal candidate will be decisive, people-oriented, and data-aware, responsible for managing staff, ensuring effective communication, and anticipating operational challenges. If you thrive in a fast-paced environment and enjoy leading teams through transformation, we want to hear from you. Competitive salary and growth opportunities offered.

Qualifications

• Strong communication skills to lead and build trust.
• Ability to manage operational staff effectively.
• Experience in fast-paced, high-accountability environments.
• Optimizes schedules and processes through systems thinking and data.

Responsibilities

• Act as the go-to person for operational questions and issues.
• Lead, coach, and develop operational staff.
• Use data to anticipate issues and make adjustments.
• Support daily deployment and issue resolution.
• Manage supplies and purchasing.
• Improve and create systems, policies, and workflows continuously.
• Anticipate hiring needs— Conduct first-round interviews for operational roles.
• Manage supplies and purchasing.

Skills

Decisiveness

Leadership

Data awareness

Organizational skills

Coaching

Tools

Excel

Job description

1 day ago Be among the first 25 applicants

Mutton Rentals is seeking an intuitive, decisive, action-oriented, data-driven, dynamic, people-focused leader!

We are the premier Party and Tent Rental company of the Midwest—and still growing! Our inventory doesn’t move itself, and our problems don’t solve themselves. We’re looking for an Operations & People Manager who thrives on ownership, momentum, and improving systems—while genuinely caring about people.

Who This Role Is For

You might be a great fit if you:

• Enjoy leading people and believe most performance issues can be fixed with better systems and coaching
• Are decisive, action-oriented, and comfortable making calls without perfect information
• Can juggle priorities, pivot quickly, and keep momentum moving forward
• Are organized, data-aware, and an expert at using spreadsheets and systems
• Don’t get stuck overthinking — you evaluate, decide, act, and adjust
• Can have tough conversations and build trust and morale

Who This Role Is NOT For

This role is likely not a good fit if you:

• Prefer simple, methodical environments with minimal change
• Avoid accountability conversations or people management
• Get stuck in analysis paralysis or need everything fully defined before acting
• Want to lead from behind a desk and avoid operational realities
• Don’t bounce back from mistakes quickly

Compensation & Growth

• Competitive salary based on experience
• Room for growth, raises, and expanded responsibility

What You’ll Be Responsible For

• Act as the go-to person for operational questions and issues
• Lead, coach, and develop operational staff and maintain a positive environment
• Responsible for onboarding, regular feedback, disciplinary, and performance reviews
• Use data to anticipate issues and make adjustments (schedule, shift manpower, etc.)
• Support road crews with daily deployment, adjustments, and issue resolution
• Improve and create systems, policies, and workflows continuously
• Anticipate hiring needs— Conduct first-round interviews for operational roles
• Manage supplies and purchasing

Computer & Documentation Responsibilities

• Use Excel confidently (creating and operating spreadsheets)
• Maintain organized, professional email communication
• Create presentations and professional documents
• Maintain centralized digital files and documentation

Work Environment & Expectations

• Fast‑paced, high‑accountability environment
• Mostly weekday work; occasional weekend work with shared on‑call rotation
• Combination of leadership, systems work, and hands‑on support

We care more about how you think and lead than your exact background.

Strong candidates often come from:

• Production, logistics, or service‑based industries
• Small or mid‑sized companies where adaptability mattered
• Roles requiring both people leadership and systems thinking

Direct event rental experience is not required—we expect a learning curve and will support it.

This role is designed to grow as the company grows.

If you’re energized by complexity, enjoy leading people, and want a role where your decisions actually matter — we want to hear from you.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

Events Services

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