Warehouse Operations Manager

Socket.dev; Charlotte (NC); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health plan

Dental and vision benefits

401k match

Life insurance

Job summary

Uber Freight in Charlotte is seeking a Warehouse Manager to lead daily operations in a fast-paced on-site environment. You will supervise inventory accuracy, coordinate material handling, and drive safety, quality, and efficiency across receiving, storage, picking, packing, and shipping.

This role emphasizes team leadership, process improvement, and collaboration with logistics, procurement, and operations teams to meet service and cost targets.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 2-4 years of warehouse and customer service experience.
• 2 years of management experience.

Responsibilities

• Lead a high-performing warehouse team with coaching and clear communication.
• Direct daily stock and inventory control processes to maintain accuracy.
• Plan and oversee daily warehouse workflows, identifying bottlenecks and improvements.
• Coach staff on forklift operation and safety practices across the facility.
• Manage the Warehouse Management System (WMS) and generate KPI reports.

Skills

Team Leadership

Inventory Management

Operations Management

Safety & Equipment Coaching

System Management & Reporting

Lean 5S

Bilingual English/Spanish

WMS Knowledge

Education

Bachelor’s degree or equivalent practical experience

Tools

Made4Net

WMS

Google Workspace

Microsoft Office

Job description

Schedule: Full Time Job Type: On-site Salary Type: Salary Req #: 3138

About the Role

The Warehouse Manager role is a full-time, on-site position located in the Charlotte Metro area. This role is responsible for overseeing daily warehouse operations, including receiving, storing, picking, packing, and shipping products in a safe and efficient manner. The Warehouse Manager will manage inventory accuracy, supervise stock control procedures, coordinate forklift and material handling activities, and ensure compliance with safety and quality standards. This position includes leading and developing warehouse team members, optimizing workflows, monitoring performance metrics, and collaborating with logistics, procurement, and operations teams to meet service and cost targets. This role will also support the Sr. Warehouse Manager in various operational, administrative, and leadership tasks. Shift flexibility may be required, including weekends or overtime.

What the Candidate Will Do

• Team Leadership & Development: Build, train, and motivate a high-performing warehouse team. Provide continuous coaching and clear communication to ensure staff are aligned with operational goals and performance standards.
• Inventory & Stock Oversight: Direct daily stock and inventory control processes. Coach the team on best practices for maintaining meticulously accurate records and proactively identifying and resolving inventory discrepancies.
• Operations Management & Process Improvement: Plan, organize, and oversee daily warehouse workflows. Empower the team to identify bottlenecks and implement continuous improvements to maximize efficiency and productivity.
• Safety & Equipment Coaching: Champion a safety-first culture. Ensure all staff are properly trained and coached on the safe operation of forklifts and material handling equipment, strictly enforcing all safety regulations and stepping in hands‑on when necessary.
• System Management & Reporting: Manage the facility's Warehouse Management System (WMS). Train staff on proper digital tool usage and leverage basic data analysis to track key performance indicators (KPIs) and generate operational reports.
• Facility Management: Direct on‑site operations at our Charlotte Metro facility. Guide the team in prioritizing daily tasks while maintaining a clean, highly organized, and safe warehouse environment.
• Industry Best Practices: Leverage prior supervisory experience in logistics, distribution, or manufacturing to guide the team through operational challenges and implement industry best practices.

Basic Qualifications

• Bachelor’s degree in a related field, or equivalent practical experience.
• 2-4 years of warehouse and customer service experience.
• 2 years of management experience.

Preferred Qualifications

• Experience in Stock Control and Inventory Control, with the ability to maintain accurate records and minimize discrepancies.
• Proficiency in Inventory Management and Operations Management, including planning, organizing, and improving warehouse processes.
• Hands‑on skills in Forklift Operation and safe use of material handling equipment, with adherence to all safety regulations.
• Strong leadership, team management, and communication skills, with the ability to train, coach, and motivate warehouse staff.
• Familiarity with warehouse management systems (WMS), basic data analysis, and use of digital tools for reporting and tracking.
• Experience with Made4Net is a plus.
• Ability to work on‑site in the Charlotte Metro area, prioritize tasks, and maintain a safe, organized, and clean warehouse environment.
• Previous experience in logistics, distribution, or manufacturing environments; supervisory experience is strongly preferred.
• Cross border knowledge especially to Caribbean and Puerto Rico is a plus.
• Experience with the Google and Microsoft office suite of tools.
• Knowledge of multiple modes of transportation (Ocean, Air, Road, Rail etc.), Full Truckload, Less‑than‑Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations, import/export and customs regulations.
• Strong analytical, interpersonal and written/verbal communication skills coupled with the ability to work effectively as part of a team on multiple projects.
• Familiarity with Lean 5s best practices.
• Ability to work in a fast‑paced environment and meet deadlines.
• Advanced English & Spanish communication skills.

Benefits & Compensation for U.S. Employees

• Full‑time role with benefits starting on Day 1 Competitive wages based on experience, with benefits offered for full‑time employees.
• Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short‑and long‑term disability coverage, life insurance and more.
• US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.

About Uber Freight

Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com .

Candidate Privacy Notice

Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice .

EEOC

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.