Warehouse Operations Manager

Meta; Aurora (IL); On-site; USD 115,000 - 163,000; Full time

Job summary

Meta seeks an experienced transportation manager to scale our warehouse operations in North America. You will partner with internal stakeholders, manage escalations, roll out tooling, and coordinate execution across 1 GW data center sites with 7-day operations on a 5-day schedule.

The role requires leading warehouse and transportation operations, developing routes, negotiating rates, tracking KPIs, and ensuring import/export compliance while traveling ~25% across North America.

Qualifications

• Bachelor's degree in Supply Chain, Inventory Management, Finance, or related field.
• Other technical education, experience, and degrees considered based on professional experience
• 7+ years of experience in warehouse management, 3PL management, transportation management, supply chain, inventory management, operations, or manufacturing
• Proven track record independently leading warehouse and transportation operations and 3PL providers at scale, and driving operational quality and compliance in a large-scale distribution environment
• Demonstrated experience setting operational standards, metrics, and SOPs adopted across teams or regions

Responsibilities

• Must be available to work an 8-hour shift within a 12-hour operational window (7:00 AM – 7:00 PM), with flexibility required for occasional weekend coverage as needed. When a weekend shift is assigned, an alternate weekday off will be scheduled
• Engage with internal customers to understand their current and future needs, and shape the team's customer-facing vision and roadmap in support of it
• Manage and coordinate the movement of goods, supplies, and equipment within the organization's facilities, developing efficient transportation routes and schedules for timely delivery
• Negotiate competitive carrier and transportation rates, and conduct regular benchmarking against industry peers to identify and implement rate-reduction opportunities
• Develop and maintain carrier relationships to ensure high-quality service and compliance with organizational standards
• Conduct regular carrier performance reviews covering service quality, on-time performance, and claims management
• Develop and track KPIs (on-time delivery, transit times, cost reporting) to measure carrier performance, and analyze the data to identify trends, opportunities, and challenges
• Collaborate with cross-functional teams to align logistics operations with organizational goals
• Manage international shipments while ensuring import/export compliance

Skills

Warehouse management

3PL management

Transportation management

Supply chain

Inventory management

Operations

Manufacturing

Education

Bachelor's degree in Supply Chain, Inventory Management, Finance, or related field

Tools

WMS

TMS

Job description

Meta seeks an experienced transportation manager. The candidate will build strong partnerships with various internal business partners, support scaling the organization, manage escalations, roll out tooling, coordinate execution activities and ensure logistical efficiency in a fast-paced and growing business area. This position is for a professional who can mentor and grow processes, operate complex programs, maintain engagement with multiple stakeholders, and envision the future systems and processes to support growing customer needs. They will support Construction, Server Racks, Connectivity gear and all 1 GW data center sites with 7-day operations coverage on a 5-day working schedule.

Warehouse Operations Manager Responsibilities:

• Must be available to work an 8-hour shift within a 12-hour operational window (7:00 AM – 7:00 PM), with flexibility required for occasional weekend coverage as needed. When a weekend shift is assigned, an alternate weekday off will be scheduled
• Engage with internal customers to understand their current and future needs, and shape the team's customer-facing vision and roadmap in support of it
• Manage and coordinate the movement of goods, supplies, and equipment within the organization's facilities, developing efficient transportation routes and schedules for timely delivery
• Negotiate competitive carrier and transportation rates, and conduct regular benchmarking against industry peers to identify and implement rate-reduction opportunities
• Develop and maintain carrier relationships to ensure high-quality service and compliance with organizational standards
• Conduct regular carrier performance reviews covering service quality, on-time performance, and claims management
• Develop and negotiate carrier contracts to secure competitive rates and terms
• Develop and track KPIs (on-time delivery, transit times, cost reporting) to measure carrier performance, and analyze the data to identify trends, opportunities, and challenges
• Collaborate with cross-functional teams to align logistics operations with organizational goals
• Manage international shipments while ensuring import/export compliance

Minimum Qualifications:

• Bachelor's degree in Supply Chain, Inventory Management, Finance, or related field
• other technical education, experience, and degrees considered based on professional experience
• 7+ years of experience in warehouse management, 3PL management, transportation management, supply chain, inventory management, operations, or manufacturing
• 7+ years of experience operating in a matrixed organization, independently identifying, managing, and solving complex, ambiguous problems
• Proven track record independently leading warehouse and transportation operations and 3PL providers at scale, and driving operational quality and compliance in a large-scale distribution environment
• Demonstrated experience setting operational standards, metrics, and SOPs adopted across teams or regions
• Hands-on experience with logistics management systems (WMS/TMS) and transportation logistics services
• Experience in performance analysis, detailed reporting, and cost management / budget adherence
• Willingness and ability to travel (estimated \~25%) to warehouse and 3PL locations across North America for on-site management and auditing

Preferred Qualifications:

• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Experience in logistics operations in a global, high-growth environment
• Experience with the import/export environment of 3PL/carrier operations
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Understanding of relational databases and ERP systems (Oracle or similar), plus MS Access, Excel, and Project
• Track record leading initiatives across a geographically distributed, cross-functional environment with a high degree of ambiguity
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Master's degree in Supply Chain Management, Industrial Engineering, Operations, or MBA

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity and Affirmitive Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [e-mail].
$115,000/year to $163,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.