Warehouse Operations Lead: Quality & Logistics Excellence

SwiftX; Aurora (CO); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

20–23/hr + Bonus

7 PTO days

5 Paid Sick Leave Days

6 Paid Holidays

401(k) 100% Matching up to 2%

50% Medical insurance, 100% Dental and Vision Insurance

Job summary

SwiftX is seeking an experienced professional in Aurora, Colorado, to supervise operations of DSPs and warehouse staff while ensuring compliance with company standards. This role involves leading budget management, driving continuous improvement, and optimizing logistics.

The ideal candidate has a Bachelor's degree or equivalent, bilingual Mandarin, and experience in last-mile or 3PL warehousing. Benefits include competitive pay and comprehensive medical insurance.

Qualifications

• Bachelor's degree or equivalent, bilingual Mandarin required.
• Minimum 1 year in last‑mile or 3PL warehousing and logistics related experience.
• Strong leadership, analytical, and decision‑making skills.
• Able to perform under pressure in fast‑paced environments.

Responsibilities

• Supervise and assist operations of DSPs and warehouse staff.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee warehouse activities for consistency and reliability.
• Coordinate logistics between warehouses.
• Lead budget management and team KPIs.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs/staffing agencies and provide onboarding.
• Design training to improve service quality.
• Oversee regional fleet operations, task distribution, and cost control.
• Manage in-house and outsourced vehicle resources.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.
• Assign different supervisors to oversee various tasks.

Skills

Leadership

Analytical skills

Decision making

Bilingual Mandarin

Ability to perform under pressure

Education

Bachelor's degree or equivalent

Job description

SwiftX is seeking an experienced professional in Aurora, Colorado, to supervise operations of DSPs and warehouse staff while ensuring compliance with company standards. This role involves leading budget management, driving continuous improvement, and optimizing logistics.

The ideal candidate has a Bachelor's degree or equivalent, bilingual Mandarin, and experience in last-mile or 3PL warehousing. Benefits include competitive pay and comprehensive medical insurance.