Warehouse Operations Lead

NFI Industries; Smyrna (TN); On-site; USD 42,000 - 65,000; Full time

Job summary

NFI Industries is seeking a Warehouse Operations Lead to coordinate daily warehouse activities in Smyrna, TN. You will supervise shifts, direct team assignments, and ensure safe handling of goods and accurate inventory reporting.

The role requires experience in a fast-paced warehouse and proficiency with WMS and Microsoft Office. You will train staff, maintain safety standards, and contribute to continuous process improvements.

Qualifications

• Experience in a fast-paced warehouse environment.
• Ability to input data on computer to create daily inventory reports.
• Strong time management, organizational, planning and self-motivation skills.
• Attention to detail and accuracy in recordkeeping.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint).
• Experience with Warehouse Management System (WMS).
• Ability to handle changing priorities and work under stress.
• Excellent customer service skills.

Responsibilities

• Work closely with shift leadership to accomplish shift goals.
• Oversee and coordinate warehouse processes such as receiving, put away, picking, and loading of products.
• Direct work assignments to employees.
• Provide daily hands-on support in material handling and forklift responsibilities.
• Drive compliance with safety, quality, and productivity goals.
• Suggest process improvements to supervisor.
• Communicate issues and ideas to management; assist in solutions.
• Ensure efficient and safe operation of material handling equipment.
• Train employees on SOPs and WIs.
• Maintain clean and orderly warehouse; organize inventory and labeling.
• Ensure product is stored safely and in proper place.
• Assist in maintaining warehouse security.
• Additional duties as assigned by supervisor or manager.

Job description

Overview

The Warehouse Operations Lead has general responsibility to assist in coordinating and supervising all warehouse activities on a daily basis. Under the direction of the Operations Supervisor, this position is responsible for directing work assignments in a manner consistent with company service and cost objectives.

Responsibilities

• Work closely with shift leadership to accomplish shift goals
• Oversees and coordinates warehouse processes such as receiving, put away, picking, and loading of products.
• Directs work assignments to employees
• Provide daily hands‑on support in Material Handling and Forklift responsibilities
• Drives compliance with safety, quality, and productivity goals in support of warehouse leadership team objectives
• Brainstorms and suggests new ideas on how to improve processes to supervisor
• Communicates professionally, both orally and written, to internal and external partners
• Communicate problems, concerns, and ideas to management; assists in finding solutions to problem areas.
• Ensures efficient and safe operation of all material handling equipment
• Trains new and current employees on operational SOPs and WIs
• Ensures the warehouse is clean and orderly; including but not limited to organizing and rotating inventory, maintaining product labels, sweeping warehouse, and assist in staging orders for delivery
• Ensure product is stored safely and in the proper place.
• Assists in maintaining the security of the warehouse
• Additional duties as assigned by the warehouse supervisor or manager.

Qualifications

• High School diploma or GED required
• Experience in a fast‑paced warehouse environment.
• Experience with Warehouse Management System
• Computer applications using Microsoft Office (Word, Excel PowerPoint).
• Ability to handle changing priorities and use good judgment in stressful situations.
• Good visual acuity to inspect shipments.
• Ability to input data on the computer to create a daily inventory report.
• Accuracy in recordkeeping and in sorting, checking, counting, and verifying items received.
• Strong time management, organizational, planning and self‑motivation skills.
• MHE experience or desire to learn MHE.
• Must have attention to detail
• Must have excellent customer service skills
• Attention to detail

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.

Profit Center

PC-288