Warehouse Operations Lead

NFI; Tobyhanna Township (PA); On-site; USD 45,000 - 65,000; Full time

Job summary

NFI is seeking a Warehouse Operations Lead to coordinate and supervise daily warehouse activities. The role reports to the Operations Supervisor and directs work assignments to staff, ensuring efficiency, safety, and cost objectives are met.

Responsibilities include overseeing receiving, put away, picking, and loading; training staff on SOPs; and maintaining accurate inventory with a focus on continuous process improvements.

Qualifications

• High school diploma or GED required.
• Experience in a fast-paced warehouse environment.
• Experience with Warehouse Management System (WMS).
• Proficiency in Microsoft Office applications.

Responsibilities

• Assist in coordinating and supervising warehouse activities daily.
• Oversee receiving, put away, picking, and loading processes.
• Direct work assignments to employees and provide hands-on support.
• Ensure safety, quality, and productivity goals are met.
• Train staff on SOPs and work instructions.
• Maintain organized, clean, and secure warehouse operations.
• Communicate issues and ideas to management for process improvements.
• Support staging and inventory reporting activities.

Skills

Experience in a fast-paced warehouse

WMS experience

MHE experience

Attention to detail

Customer service skills

Data entry for inventory reports

Time management

Prioritization under pressure

Visual inspection of shipments

Problem solving

Supervisory capability

Education

High School diploma or GED

Tools

Microsoft Office (Word, Excel, PowerPoint)

Warehouse Management System

Job description

Overview

The

The Warehouse Operations Lead has general responsibility to assist in coordinating and supervising all warehouse activities on a daily basis. Under the direction of the Operations Supervisor, this position is responsible for directing work assignments in a manner consistent with company service and cost objectives.

Responsibilities

• Work closely with shift leadership to accomplish shift goals
• Oversees and coordinates warehouse processes such as receiving, put away, picking, and loading of products.
• Directs work assignments to employees
• Provide daily hands‑on support in Material Handling and Forklift responsibilities
• Drives compliance with safety, quality, and productivity goals in support of warehouse leadership team objectives
• Brainstorms and suggests new ideas on how to improve processes to supervisor
• Communicates professionally, both orally and written, to internal and external partners
• Communicate problems, concerns, and ideas to management; assists in finding solutions to problem areas.
• Ensures efficient and safe operation of all material handling equipment
• Trains new and current employees on operational SOPs and WIs
• Ensures the warehouse is clean and orderly; including but not limited to organizing and rotating inventory, maintaining product labels, sweeping warehouse, and assist in staging orders for delivery
• Ensure product is stored safely and in the proper place.
• Assists in maintaining the security of the warehouse
• Additional duties as assigned by the warehouse supervisor or manager.

Qualifications

• High School diploma or GED required
• Experience in a fast‑paced warehouse environment.
• Experience with Warehouse Management System
• Computer applications using Microsoft Office (Word, Excel PowerPoint).
• Ability to handle changing priorities and use good judgment in stressful situations.
• Good visual acuity to inspect shipments.
• Ability to input data on the computer to create a daily inventory report.
• Accuracy in recordkeeping and in sorting, checking, counting, and verifying items received.
• Strong time management, organizational, planning and self‑motivation skills.
• MHE experience or desire to learn MHE
• Must have attention to detail
• Must have excellent customer service skills
• Attention to detail

Equal Opportunity Employer/Protected Veterans/Individuals With Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws. Profit Center PC-393