Warehouse Operations Lead

JD.COM

Atlanta (GA)

On-site

USD 52,000 - 78,000

Full time

45 hours ago

Be an early applicant

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

JD.com is seeking a Warehouse Supervisor for our Orlando, FL distribution center. You will lead daily warehouse operations, ensuring accurate order fulfillment, safety, and quality standards in a fast-paced environment.

You will manage a team of warehouse associates, optimize workflows, and coordinate with internal teams to resolve issues. This hands-on role requires prior supervisory experience in warehousing and strong knowledge of safety protocols.

Qualifications

2+ years experience in a warehouse, distribution, or 3PL environment.
At least 2 years in a lead role overseeing 15+ employees.
Strong knowledge of warehouse operations and safety procedures.
Familiarity with WMS or inventory systems preferred.

Responsibilities

Oversee daily warehouse functions including receiving, put-away, picking, packing, and shipping.
Ensure timely and accurate execution of customer orders.
Monitor productivity, adjust workflows, and address bottlenecks.
Lead a team of warehouse associates; train, coach, and mentor team members.
Allocate labor and assign tasks to meet operational goals.
Conduct cycle counts and inventory audits to maintain accuracy.
Monitor quality control and elevate product/order discrepancies.
Enforce adherence to all warehouse safety protocols and company SOPs.
Promote a clean, organized, and safe work environment.