Warehouse Operation Supervisor

ID Logistics US; Jacksonville (FL); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Bonus

PTO & sick time

Medical, dental & vision insurance

401(k) matching

Job summary

ID Logistics US is actively seeking an Operations Supervisor for an on-site, first-shift role. You will assign tasks, support staff, monitor results, and report to senior management, driving safety and efficiency by improving processes and setting team targets.

Responsibilities include coaching, resolving issues, coordinating vacations and timesheets for 15–20 associates, maintaining GMP for a food-grade warehouse, and ensuring 100% customer satisfaction through strong teamwork and communication.

Qualifications

• High school diploma or GED with some college
• 2+ years experience in a supervisor warehousing role
• Strong oral and written communication skills

Responsibilities

• Promote a safe environment for the customer's product, associates, and temporary workers
• Follows established operational procedures for shipments, handling, and inventory
• Provides 100% customer satisfaction
• Builds a positive teamwork environment by listening and communicating with all associates
• Oversee 15-20 associates and maintain GMP for food-grade warehouse

Skills

Team supervision

Coaching & training

Safety compliance

Communication skills

Education

GED / some college

Bachelor's degree preferred

Tools

Microsoft Office

Job description

About Us

ID Logistics (IDL), a global leader in third-party logistics, combines entrepreneurial spirit with a dedication to operational excellence. We were founded in Orgon, France, and have a US base in Scranton, PA. We accelerated growth in 2022 after merging with Kane Logistics just three years prior. Now operating as ID Logistics US, we provide comprehensive supply chain solutions across 50+ sites, powered by over 7,000 team members within the United States. With a global workforce of over 38,000 experts and 84 million square feet of facilities across over 400 sites, we are transforming logistics--and this is just the beginning!

Position Overview

The Operations Supervisor plays a key role in managing their team's workflow by assigning tasks, supporting staff, monitoring results, and reporting to senior management. They ensure safety and efficiency by improving processes, setting team targets, and acting as a link between employees and upper management. Supervisors are also responsible for coaching and resolving issues.

Work Location

This is an on-site role

Work Schedule

1st Shift

Compensation/Benefits

Attractive annual salary of $70,000 - $85,000 plus bonus with benefits including PTO, sick time, corporate holidays, medical, dental and vision insurance, 401(k) matching, and more. Compensation is based on experience, skills, and education.

Key Responsibilities

• Promote a safe environment for the customer's product, associates, and temporary workers.
• Follows established operational procedures for activities such as verification of incoming and outgoing shipments, handling, and disposition of materials, and keeping warehouse inventory current.
• Provides 100% customer satisfaction.
• Builds a positive teamwork environment by listening and communicating with all associates.
• Helps maintain attendance and tardiness records.
• Monitors daily compliance with safety procedures.
• Investigates accidents and prepares reports.
• Provides on-the-job coaching and training needed to ensure associate skills are maintained at desired levels.
• Helps coordinate vacations, payroll, and timesheets for associates and temporary workers, complaints and associate concerns productivity and quality of work.
• Oversee 15-20 associates.
• Maintain proper Good Manufacturing Practices (GMP) for food grade warehouse.

Minimum Requirements

• High school diploma or general education degree (GED) with some college level study is required.
• 2+ years experience in a supervisor warehousing role.
• Strong oral and written communication skills.

Preferred Qualifications

• Bachelor's degree strongly preferred.
• Microsoft Office Suites experience; or equivalent combination of education and experience is preferred.
• Lean six sigma experience a plus
• Inventory experience a plus
• Third Party Logistics (3PL) experience a plus