Warehouse Office Manager

Arcadia Cold; College Park (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Arcadia Cold Storage and Logistics is seeking an experienced office manager to lead general office activities at our cold storage facility. You will oversee customer service and administrative functions and support the General Manager with accounting and inbound/outbound traffic.

The role requires coordinating with leadership, reviewing records, implementing policies, and hiring or coaching a staff of administrative or customer service workers.

Qualifications

• Associates Degree or equivalent required; advanced degree preferred.
• 2–5 years of warehouse office experience and/or leadership experience.
• Strong analytical skills and ability to interpret data.
• Ability to multitask independently with minimal supervision.
• Proficient in MS Office, including Excel, Word, PowerPoint, and Teams.

Responsibilities

• Coordinate customer service and administrative efforts at the facility.
• Align operations with leaders and sales as needed.
• Review records and reports on production, payroll, and shipping.
• Implement policies and service standards aligned with goals.
• Hire, coach, and manage a staff of customer service/administrative workers.
• Prepare reports and documentation for management or government agencies.
• Participate in hiring and employee relations activities.
• Perform other duties and special projects as needed.

Skills

Analytical skills

MS Office

Leadership

Communication

Education

Associates Degree or equivalent

Job description

Company Overview

At Arcadia Cold Storage and Logistics, our mission is to design and deploy modern facilities and provide innovative solutions through the practical application of technology, creating meaningful value for our customers while helping them meet their strategic objectives – establishing The New Age of cold chain.

Position Overview And Purpose

This role will be responsible for directing general office activities at the cold storage facility. This role will have oversight in customer service and administration efforts of the location and will assist the General Manager with accounting/financial reporting and inbound and outbound traffic.

Essential Functions And Basic Duties

• Align customer service and administration efforts within a cold storage facility and coordinate operational and sales efforts with other leaders
• Lead by example by living the company values of Integrity, Accountability, Transparency, Impact, Humility, and Community.
• Review records and reports pertaining to activities such as production, payroll, and shipping to verify details, monitor work activities, and evaluate performance
• Implement corporate and departmental policies, procedures, and service standards that align with company goals, mission, and vision
• Hire, coach and manage a staff of customer service and/or administrative workers. Coordinate coverage as needed.
• Research, compile, and prepare reports, manuals, correspondence, and other information required by management or governmental agencies
• Participate in the hiring process and support employee relations efforts as needed
• Perform other duties and special projects as needed.

Qualifications

• Associates Degree or equivalent required. Relevant advanced degree preferred.
• Two to five years of warehouse office experience and/or leadership experience.
• Strong analytical skills and ability to interpret and communicate data
• Ability to take initiative and handle various tasks simultaneously while working efficiently, effectively, and independently under minimal supervision
• Proficient in MS Office, including Excel, Word, PowerPoint, and Teams.

Arcadia Cold Storage and Logistics is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.