Warehouse Office Manager

Arcadia Cold, LLC; College Park (GA); On-site; USD 45,000 - 60,000; Full time

Job summary

Arcadia Cold, LLC in College Park, Georgia, is seeking a candidate to oversee general office activities at a cold storage facility. This role involves directing customer service and administration efforts, assisting the General Manager with financial reporting, and coordinating operational efforts.

The ideal candidate will have an Associate's degree, 2-5 years of experience in warehouse office roles, and be proficient in MS Office. The position emphasizes leadership, initiative, and strong analytical skills.

Qualifications

• Two to five years of warehouse office or leadership experience.
• Ability to handle various tasks simultaneously.
• Strong analytical skills and ability to communicate data.

Responsibilities

• Direct general office activities at the cold storage facility.
• Lead customer service and administration efforts.
• Hire, coach, and manage a staff of customer service workers.

Skills

Analytical skills

MS Office proficiency

Leadership

Initiative

Customer service

Education

Associates Degree or equivalent

Relevant advanced degree

Job description

At Arcadia Cold Storage and Logistics, our mission is to design and deploy modern facilities and provide innovative solutions through the practical application of technology, creating meaningful value for our customers while helping them meet their strategic objectives – establishing The New Age of cold chain.

We believe our employees make us different. Our goal is to attract, retain and develop the best employees available in the markets we serve. Only through the strength of our employees will we attain our business goals.

Position Overview and Purpose

This role will be responsible for directing general office activities at the cold storage facility. This role will have oversight in customer service and administration efforts of the location and will assist the General Manager with accounting/financial reporting and inbound and outbound traffic.

Essential Functions And Basic Duties

• Align customer service and administration efforts within a cold storage facility and coordinate operational and sales efforts with other leaders.
• Lead by example by living the company values of Integrity, Accountability, Transparency, Impact, Humility, and Community.
• Review records and reports pertaining to activities such as production, payroll, and shipping to verify details, monitor work activities, and evaluate performance.
• Implement corporate and departmental policies, procedures, and service standards that align with company goals, mission, and vision.
• Hire, coach and manage a staff of customer service and/or administrative workers. Coordinate coverage as needed.
• Research, compile, and prepare reports, manuals, correspondence, and other information required by management or governmental agencies.
• Participate in the hiring process and support employee relations efforts as needed.
• Perform other duties and special projects as needed.

Qualifications

• Associates Degree or equivalent required. Relevant advanced degree preferred.
• Two to five years of warehouse office experience and/or leadership experience.
• Strong analytical skills and ability to interpret and communicate data.
• Ability to take initiative and handle various tasks simultaneously while working efficiently, effectively, and independently under minimal supervision.
• Proficient in MS Office, including Excel, Word, PowerPoint, and Teams.

Arcadia Cold Storage and Logistics is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.