Warehouse Mgmt. System (WMS) Manager

DHL Supply Chain; Annville (Lebanon County); On-site; Confidential; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Prescription Coverage

Discounted Stock Purchase

General Bonus Plan

Paid Time Off

Job summary

DHL Supply Chain is seeking an Operations System Manager (WMS Manager) to lead system configuration, maintenance, and optimization of warehouse management systems. You will partner with the warehouse team to ensure WMS, TMS, and PKGS support efficient inventory control and order processing.

You will oversee data analysis, system integrations, and training, ensuring reliable operations across the network. A strong background in warehouse operations and IT in logistics is required.

Qualifications

• Bachelor’s degree in IT or a similar field or equivalent experience.
• 4+ years of transportation or logistics experience.
• 4+ years of experience in a similar role.

Responsibilities

• System Configuration: set up parameters, define workflows, and create rules for inventory management.
• System Maintenance: upgrade coordination, issue resolution, and ongoing system health checks.
• User Training: develop training materials, deliver sessions, and provide ongoing support.
• Data Analysis: identify trends, optimize inventory levels, and improve warehouse efficiency.
• System Integration: connect with ERP/TMS/PKGS for seamless data flow.
• Technical Support: assist site team and customers, and run test/project plans.

Skills

Warehouse operations

Data analysis

Communication

Education

Bachelor's degree in IT or related field

Tools

WMS

TMS

PKGS/ERP

Job description

The Operations System Manager (WMS Manager) role has a national salary range of $85,000- $150,000. DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, General Bonus Plan and a generous PTO policy.

Are you an experienced Operations System Manager (WMS Manager) looking for a new challenge? Do you have a passion for optimizing inventory management and improving warehouse efficiency? If so, we want you to join our team at DHL Supply Chain!

An Operations System Manager (WMS Manager) is responsible for overseeing the systems in operations and maintaining the WMS, TMS, PKGS system. You will work closely with the warehouse team to ensure that the system is properly configured, maintained, and optimized to meet the needs of the business.

Role Responsibilities

• System Configuration, this includes setting up parameters, defining workflows, and creating rules for inventory management.
• System Maintenance to ensure that the system is properly maintained and updated. This includes identifying and resolving system issues, coordinating upgrades, and ensuring that the system is functioning as expected.
• User Training on how to properly use the system. This includes creating training materials, delivering training sessions, and providing ongoing support to users.
• Data Analysis from the system to identify trends, optimize inventory levels, and improve overall warehouse efficiency.
• System Integration with other systems, such as ERP, TMS, PKGS or order management systems, to ensure seamless data flow between systems.
• Technical Support for the DHL site team and customer, as well as develop and execute test and project plans.

To be successful in this role, a Operations System Manager (WMS Manager) should have strong technical skills, as well as excellent communication and interpersonal skills. They should also have experience in warehouse operations and be familiar with best practices for inventory management and logistics. Additionally, should be detail-oriented, organized, and able to work well under pressure in a fast-paced environment.

Required Education And Experience

• Bachelor’s degree in IT similar field or equivalent experience, required
• 4+ years of transportation or logistics experience, required
• 4+ years of experience in a similar role, required

Our organization is an equal opportunity employer.