Warehouse Manager

Novo Logistics; Whitestown (IN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life

401(k) Plan - Company match

Paid Time Off

Job summary

Novo Logistics in Whitestown, Indiana, seeks a Warehouse Manager to oversee our multi-client facility, ensuring the safe, accurate receipt, storage, and dispatch of goods while maintaining top service levels. You will implement efficient workflows, optimize space, and align operations with client requirements.

Lead a team, manage client relationships, monitor KPIs, and own site P&L. The role emphasizes safety, compliance, and continuous improvement in a fast-paced logistics environment with a

Qualifications

• Bachelor’s degree in logistics, supply chain management, or related field.
• Minimum of three (3) years of warehouse experience.
• Forklift certification.
• Experience in account management, business development, or P&L ownership in a multi-client setting preferred.

Responsibilities

• Oversee day-to-day warehouse operations for multiple clients with timely, accurate receipt, storage, and dispatch.
• Develop and implement efficient workflows; optimize warehouse layout for safety and efficiency.
• Serve as primary client contact; provide updates on inventory, performance, and compliance.
• Recruit, train, and supervise staff; conduct reviews and coaching; enforce safety policies.
• Maintain accurate inventory records via WMS; conduct cycle counts and audits.
• Ensure health, safety, and environmental compliance; drive a safety culture.
• Analyze KPIs, report performance, and drive improvements; manage site P&L and growth.
• Support new business opportunities; collaborate with sales to expand contracts.

Skills

WMS systems

Team leadership

Data analysis

P&L management

Client relationship

Strategic planning

Budgeting

Communication

Education

Bachelor's degree in logistics or supply chain

Tools

WMS

Excel

Job description

Company Description

"The Novo culture has the utmost respect for our team members, families, and the local community. As a member of Novo, we warmly welcome you and your family to the Novo team. We empower our team members to advocate for our cultural values of respect, safety, transparency, and continuous improvement. Our team is proud to work for Novo, and we’re proud to work with them."

Novo Logistics

Position: Warehouse Manager

Location: Whitestown, Indiana

Competitive salary based on experience!

General Summary

Reports directly to the VP of Operations or Regional General Manager and plays a key role in overseeing and managing all operations at our multi-client warehouse facility. This position is responsible for ensuring the efficient, safe, and accurate handling of multiple client inventories while maintaining superior service levels. Key duties include operational management, client relationship management, team leadership, inventory control, compliance and safety monitoring, performance tracking and reporting, and addressing any additional tasks as assigned by the Regional General Manager or upper-level management.

Operational Management

• Oversee day-to-day warehouse operations, ensuring timely and accurate receipt, storage, and dispatch of goods for multiple clients.
• Develop and implement efficient workflows to manage diverse client requirements.
• Optimize warehouse layout for space utilization, safety, and efficiency.

Client Relationship Management

• Serve as the primary point of contact for client representatives, addressing concerns and ensuring service levels are met.
• Provide regular updates to clients on inventory, performance metrics, and compliance.
• Collaborate with clients to forecast needs and align warehouse operations accordingly.

Team Leadership

• Recruit, train, and supervise warehouse staff, fostering a culture of teamwork and accountability.
• Conduct performance reviews, set goals, and provide coaching to enhance employee skills.
• Ensure adherence to company policies, safety regulations, and industry standards.

Inventory Control

• Ensure the warehouse maintains accurate inventory records using warehouse management systems (WMS).
• Manage regular cycle count schedules and audits to minimize discrepancies.
• Implement strategies to reduce shrinkage and enhance stock accuracy.

Compliance And Safety

• Ensure compliance with health, safety, and environmental regulations.
• Conduct regular safety training and audits to maintain a safe working environment.
• Facilitate the Team Member Safety Committee to help drive an effective safety culture at the site.

Performance Monitoring And Reporting

• Analyze and report key performance indicators (KPIs) such as order accuracy, turnaround times, and cost efficiency.
• Identify areas for improvement and implement solutions to optimize operations.
• Prepare and present operational and financial reports to management and clients.

Financial & Business Performance

• Own site-level profit and loss (P & L) performance, including revenue growth, cost management, and net income results measured against budgeted targets.
• Drive existing customer account growth through expanded scope, service enhancements, and proactive relationship management.
• Support new business acquisition by identifying growth opportunities within assigned accounts and contributing to contract renewal and expansion discussions.
• Partner with sales and account management leadership to develop and execute strategies that increase revenue per account and expand contract scope.
• Monitor financial performance against budget and provide regular updates on revenue, profitability, and account growth to senior leadership.

Knowledge, Skills, And Abilities

• Proven experience as a Warehouse Manager, preferably in a multi-client operation.
• Strong understanding of warehouse management systems (WMS) and logistics software.
• Exceptional organizational and multitasking skills to manage diverse client needs.
• Excellent leadership and communication skills, with a focus on team building.
• Analytical mindset with the ability to interpret data and drive process improvements.
• Knowledge of health, safety, and environmental regulations in a warehouse setting.
• Proven experience managing profit and loss (P&L) statements and budgets, with a track record of driving revenue growth and profitability improvement.
• Experience in account management, business development, or a client-facing revenue-generating role, with demonstrated success expanding customer contracts and securing new business.

Applicants Must

• Have reliable transportation.
• Be legally authorized to work in the United States.
• Be at least 18 years old at the time of application.
• Be willing to submit to a background check and drug test.

Education, Experience, And Certification

• Bachelor’s degree in logistics, supply chain management, or a related field (preferred).
• Minimum of three (3) years of warehouse experience.
• Certification in operating a forklift.
• Prior experience in account management, business development, or (P&L) ownership within a multi-client or contract services environment preferred.

Employment Type(s)

Full-Time, Exempt

Compensation

Salary (paid weekly via Direct Deposit).

Benefits

• Medical, Dental, Vision, and Life Insurance
• Company-sponsored premiums for Medical Insurance, with nominal team member contribution.
• 401(k) Plan - Company match option.
• Paid Time Off (PTO) - Paid Time Off hours in accordance with Company Policy.

Experience Required

• Bachelor’s degree in logistics, supply chain management, or a related field (preferred). Minimum of three (3) years of warehouse experience. Certification in operating a forklift.
• 3 year(s): Minimum of 3 years warehouse experience.

Education Required

• Bachelors or better in Logistics /Supply Chain Management

Licenses & Certifications Required

• Forklift Certification

Skills Required

• Strategic Planning
• Results Oriented
• Spreadsheet
• Logical Thinking
• Leadership
• Goal Achievement
• Flexibility
• Financial Management
• Employee Development/Coaching
• Data Analytics
• Directing Others
• Decision MakingCustomer Service
• Creative Thinking
• Cost Analysis
• Conflict Resolution
• Client Support
• Collaboration
• Correspondence
• Computer Literacy
• Written Communication
• Business Development
• Budgeting

Behaviors Required

• Functional Expert: Considered a thought leader on a subject
• Thought Provoking: Capable of making others think deeply on a subject
• Team Player: Works well as a member of a group
• Leader: Inspires teammates to follow them
• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Enthusiastic: Shows intense and eager enjoyment and interest
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations Required

• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Peer Recognition: Inspired to perform well by the praise of coworkers
• Self-Starter: Inspired to perform without outside help
• Goal Completion: Inspired to perform well by the completion of tasks
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Financial: Inspired to perform well by monetary reimbursement
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.