Warehouse Manager

Safelite Fulfilment; Richmond (VA); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

401(k) match

Medical coverage

Paid time off and holidays

Volunteer days

Job summary

Safelite is seeking a Fulfillment Operations Leader to guide teams and align with the company mission across fulfillment sites in a fast-paced environment.

You will oversee P&L, collaborate with field stakeholders, optimize inventory, ensure safety compliance, and coach leaders to develop talent while delivering customer service excellence.

Qualifications

• 3-5 years of leadership and supervisory experience, preferably running a single site.
• 3-5 years of experience in supply chain, fulfillment, or distribution.
• Experience with Koerber or related WMS software.
• Demonstrated ability to exceed KPIs in service-oriented industries, prioritizing quality and customer outcomes.
• People-first mentality with a solution-oriented approach.

Responsibilities

• Inspire teams to surpass objectives by connecting them with company mission and strategy.
• Develop leadership capabilities and build developmental plans for future leaders.
• Cultivate a safe, supportive workplace that engages associates and leaders.
• Execute business plans for fulfillment operations with cross-segment alignment.
• Identify and implement solutions to boost productivity and optimize inventory, reducing part breakage.
• Collaborate with field stakeholders to enhance processes and ensure exceptional end-to-end fulfillment experiences.
• Oversee fulfillment site P&L and partner with leaders to meet financial goals.
• Ensure compliance with OSHA, CDL, DOT, and MHE within the site and applicable regs.
• Provide coaching or training on best practices for health and safety.

Skills

Leadership

Supply chain

KPI achievement

People-first

Tools

Koerber WMS

Job description

What You’ll Get

Competitive salary plus annual bonus opportunities. Weekly payday on every Friday! Total job benefits valued at more than $10k*.

• 401(k) plan with company matching
• Medical coverage plans customized to suit your needs
• Commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days

View all our health, wealth, and life offerings at www.safelitebenefits.com.

What You’ll Do

• Inspire teams to surpass business objectives by connecting them with company mission, goals, and strategy.
• Develop leadership capabilities, assessing skills and crafting developmental plans for future leaders.
• Cultivate a safe and supportive workplace environment that engages both associates and leaders.
• Execute business plans for fulfillment operations, ensuring alignment across business segments to meet stakeholder and customer needs.
• Identify and implement solutions to enhance productivity, optimize inventory management processes and minimize part breakage for improved service delivery.
• Collaborate with field stakeholders to enhance processes, ensuring exceptional end-to-end fulfillment experiences that exceed quality standards.
• Oversee fulfillment site P&L, partnering with leaders to achieve financial goals and communicate effectively with stakeholders.
• Ensure compliance with pertinent Federal, state, and local regulations including OSHA, CDL, DOT, and MHE within supply chain site.
• Proactively identify health and safety risks, swiftly implementing resolutions, and providing coaching or training on cutting-edge best practices.

What You’ll Need

• Valid state-issued driver’s license required and any other license(s) (as required by federal, state, and local laws) to operate a company vehicle; must pass a Motor Vehicle Records check (MVR).
• 3-5 years of leadership and supervisory experience, preferably running a single site.
• 3-5 years of experience in supply chain, fulfillment, or distribution segments preferred.
• Experience with Koerber or related WMS software preferred.
• Demonstrated ability to exceed KPIs in service-oriented industries, prioritizing quality, business partnerships, and customer outcomes.
• People-first mentality with a solution-oriented approach.

About Safelite

Safelite® was founded in Wichita, Kansas in 1947. A leading service organization, the Safelite family of brands delivers our People Powered, Customer Driven experience to more than 11 million customers annually.

Safelite® AutoGlass, the nation’s largest provider of vehicle glass repair, replacement and recalibration services, operates more than 700 stores and 7,900 MobileGlassShops™ across all 50 U.S. states, while Safelite® Solutions provides property and casualty claims management services to more than 175 insurance and fleet clients.

All of this is supported through our technology-forward supply chain and corporate services.

We’re People Powered: Our people come first. We care about your well-being and we’ll give you what you need to have a happy work/life. We’re good at what we do: we're proud of our 88% Net Promoter Score (NPS). We’re big: We’re owned by Belron®, the world’s largest vehicle glass company, spanning 40 countries across 6 continents. We’re trustworthy: We provide coverage to all U.S. drivers in all 50 states.

We give back: Community service is important to us - we’ve even recycled 107K+ tons of glass to date. We're diverse: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. We don’t discriminate on the basis of any characteristic protected by law, nor do we tolerate discrimination or harassment against our associates and clients.

Accessibility: Upon request and consistent with applicable laws, Safelite will provide reasonable accommodations to individuals who need assistance in the application/hiring process.

Agencies: Safelite does not accept unsolicited resumes or outreach from third-party recruiters. Absent a signed MSA and approval and request from Talent Acquisition to submit resumes for a specific requisition, we will not approve payment to any third party.

Health and Safety: To ensure a safe working environment and protect the community at large, depending on the position, Safelite may require pre-employment screenings, including background checks and/or drug screenings, attestation of COVID-19 vaccination status, and precautions against COVID-19 in select work settings, subject to all applicable local, state and federal laws. Safelite will grant reasonable accommodations that do not cause an undue hardship to the business to legally entitled associates.

Privacy: To review and consider your application, Safelite collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our Applicant Privacy Policy and Terms of Use.

You trust us with more than your vehicle glass - you also share your personal information with us. We’re committed to honoring that trust.