WAREHOUSE MANAGER

Quest Events; Phoenix (AZ); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

401k with 5% Match

Referral Bonus Program

PTO, Sick Leave, Holidays incl. Floats

Medical/Dental/Vision/Life & Dis/​

Overtime potential

Annual raises based on performance

Growth opportunities

Job summary

Quest Events is seeking a Warehouse Manager to lead the Operations team, ensuring asset accuracy, quality, and efficient event prep. The role includes on-site installation and dismantling as events dictate and requires coordinating transfers and maintaining paperwork accuracy for multiple events.

The position supports the General Manager and demands strong leadership, schedule flexibility, and a commitment to safety and professional service.

Qualifications

• Education: High School diploma required; Associates degree preferred.
• 2+ years in event industry or customer service experience.
• Ability to work weekends, holidays, and evenings as needed.
• Inventory management and shipping experience preferred.
• English language fluency in speaking, writing, and comprehension.
• Strong time management, attention to detail, and organization.
• Proficiency with Microsoft Word, Excel, Outlook, and related software.
• Professional appearance and positive daily interaction.
• Ability to problem solve and prioritize daily needs.

Responsibilities

• Maintain accuracy of inventoried assets daily.
• Manage asset quality control for cleanliness and repairs per process.
• Facilitate internal equipment transfers.
• Maintain inventory of event equipment via paperwork accuracy.
• Ensure warehouse safety and regulatory compliance.
• Be knowledgeable in all Quest Events products, including setup and teardown.
• Train staff on asset maintenance and handling procedures.
• Organize and maintain a clean warehouse area.

Skills

Inventory management

Scheduling

English fluency

Customer service

MS Office

Problem solving

Communication

Leadership

Professionalism

Training

Education

High School diploma

Associates Degree

Tools

Microsoft Word

Excel

Outlook

Quest software

Job description

Description

The Warehouse Manager provides leadership, support, and training to the Operations team by ensuring to product quality standards. Daily management of all inventoried assets, prepping equipment for events, shipping, and facilitating client pickups are the main focuses of this role.

This position is an extension of the on-site teams, and as such, business levels at times dictate the need to take part in the installation and dismantle of events.

Benefits

• Safe Harbor 401k with 5% Match
• Employee Referral Bonus Program
• PTO, Paid Sick Leave, and Holiday Pay, including Floating Holiday
• Insurance Benefits including Medical (with HSA and FSA options), Dental, Vision, Life & Disability
• Potential for Overtime
• Eligible for annual increases based on performance
• Opportunities for professional growth

Under the supervision of the General Manager, primary responsibilities include:

• Maintaining the accuracy of inventoried assets on a daily basis
• Managing the quality control of assets by checking for cleanliness, damage, and manage accordingly through company process for repair
• Facilitating internal equipment transfers
• Maintain inventory of equipment assigned to events through accuracy of company paperwork
• Ensure warehouse safety and regulations are followed
• Knowledgeable in all products Quest Events offers, including installation and dismantling
• Train employees on proper assets maintenance and handling processes
• Responsible for the organization and cleanliness of warehouse area

Requirements

Required Knowledge, Skills, and Abilities

• Education: High School diploma required. Associates Degree preferred.
• 2+ Years of Experience in the Event Industry or customer service related job experience.
• Ability to adapt to and maintain a varying schedule and work weekends, holidays, and evenings, as needed.
• Management of inventory and shipping experience preferred
• Must be able to speak, write, and understand English fluently.
• Must be able to positively interact with others on a daily basis and be open to constructive criticism.
• Time Management, attention to detail, and organization
• Proficient in Microsoft Word, Excel, Outlook, and Quest-related computer programs.
• Maintain a professional appearance
• Must be able to problem solve and prioritize needs on a daily basis.

Driver Requirements:

• Possess a valid, unexpired drivers license
• Submit to an annual driving record review (No DUIs, etc).
• This position is required to pass a DOT physical. Must be able to pass written and practical driving tests.
• Must be able to drive all company vehicles, including medium-duty trucks.

Physical Requirements:

• Ability to lift 62lbs and work on a step ladder without exceeding maximum weight allowance.
• Ability to stand or walk for extended periods of time.