Warehouse Manager

C & F Enterprises; Newport News (VA); On-site; USD 95,000 - 140,000; Full time

Job summary

C&F Enterprises Inc. is seeking a senior Warehouse Operations Manager to lead and develop multiple site teams, drive productivity, safety, and cost efficiencies across all warehouse functions.

You will own performance plans and partner with the Operations Manager to align with corporate goals. The role emphasizes culture, customer service, and cross-functional collaboration, with hands-on leadership and a track record of delivering measurable improvements in inventory, shipping, and receiving

Qualifications

• 4-year degree in Supply Chain Management, Logistics, or equivalent.
• 10+ years in warehouse operations management preferred.
• Experience with WMS, Apprise or similar systems.
• Ability to travel between warehouse locations.
• Collaborative cross-functional leadership and influence across departments.

Responsibilities

• Provide multi-site leadership by coaching, developing, and managing the Assistant Manager and Supervisor teams across all warehouse facilities.
• Set clear area objectives, manage performance reviews, and provide operational guidance, staffing, and feedback.
• Drive continuous improvement to optimize productivity and drive cost reductions across sites.
• Direct inventory control, shipping, receiving, and maintenance of the Warehouse Management System (WMS).
• Ensure OSHA and safety compliance across all facilities.
• Maintain clear communication with the Warehouse and Operations Manager and drive strategic initiatives.

Skills

Leadership

Customer service

Excel

Communication

Analytical thinking

Time management

Home fashions

Education

Bachelor's degree in SCM

Tools

WMS

Apprise

Enterprise systems

Job description

At C&F Enterprises Inc. we strive to learn, improve, and serve every day. From our customers to our employees, we have been a business partner of choice in our community for over 40 years. Representing many different brands, we are proud to offer home decor that can showcase your personal style in every room of your home. At C&F Enterprises Inc. We are looking for individuals who enjoy a team-oriented environment, can demonstrate individual resourcefulness with an entrepreneurial spirit - the foundation of our success! We hope you will decide to join our family of dedicated employees.

Job purpose

This role is the engine of operational excellence, demanding a dynamic leader to ignite and drive the implementation of best practices across every warehouse function. You will take ownership of optimizing productivity, not just maintaining it—creating and executing cutting-edge plans to ensure every operation is performed with maximum accuracy, rock-solid safety, and relentless cost-effectiveness, all while aligning with the strategic vision of the Warehouse and Operations Manager.

Your purpose is to be a culture carrier, actively championing the company's core values, and elevating customer service to an art form. Success hinges on your ability to forge and maintain ironclad relationships with internal partners, making the warehouse a seamless extension of the entire organization. This is not just about managing processes. It's about leading performance.

Duties and responsibilities

Leadership & People Development

• Provide multi-site leadership by coaching, developing, and managing the Assistant Manager and Supervisor teams across all warehouse facilities.
• Drive peak performance by setting clear area objectives, managing the performance review process, and providing consistent operational guidance, staffing, and feedback.
• Build and sustain a high-performing culture by fostering continuous learning, enhancing team skills, and establishing clear performance objectives and demonstrate commitment to C&F’s values.

Operations & Efficiency

• Champion continuous improvement to optimize productivity, facilitate change management, and drive cost reduction initiatives across all sites.
• Lead and participate in strategic projects to identify inefficiencies, analyze problem areas, and implement measurable solutions for process improvement and waste reduction.
• Direct the performance of product inventory control, tracking, shipping, and receiving, including maintenance of the Warehouse Management System (WMS).

Compliance & Safety

• Ensure 100% compliance with all internal and external safety and federally administered regulations (e.g., OSHA, Fire Safety, Forklift Certifications) across all facilities.
• Be the culture carrier for safety, proactively correcting unsafe conditions and championing best practices to build a robust safety culture.

Communication & Reporting

• Maintain clear, concise, and consistent communication on all operational aspects, strategic objectives, and performance concerns with the Warehouse and Operations Manager.
• Drive strategic initiatives to ensure all customer compliance standards and service execution goals are consistently met.

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Skills

• Leadership Skills
• Exceptional customer service capabilities
• Demonstrated high proficiency in Microsoft Office- Excel
• Excellent oral and written communication skills
• Possess analytical thinking and problem-solving skills
• Impeccable time-management, organizational and attention to detail skills
• Knowledge in home fashions, gifts, textiles or retail industries, a plus

Competencies

• Positive Energy Level
• Customer Relationships
• Team Player
• Training Skills
• Results oriented
• Independence

Qualifications

• A 4-year degree in Supply Chain Management, Logistics, and/or equivalent experience
• 10 or more years in warehouse operations management experience strongly preferred
• Ability to quickly learn and use a variety of system tools
• Direct experience with WMS, Apprise, and or other enterprise systems is required.
• Ability to work collaboratively across department functions
• Demonstrated leadership skills; proven ability to influence cross functional teams
• Demonstrated ability to influence desired outcomes through direct and indirect resources
• Willing and able to travel in between warehouse locations

Physical requirements

• Sitting, Standing Walking
• Lifting: Raising or lowering an object from one level to another (includes upward pulling)
• Carrying, Pushing, Pulling boxes and orders up to 75 lbs.

The successful candidate must be able to pass a pre-employment background check and drug screening.

All applicants are required to successfully complete a background check and drug screening as part of the pre-employment process. Applicants must be authorized to work in the United States at the time of application and must not require sponsorship now or in the future.

C&F Enterprises, Inc.is an equal opportunity employer. We are committed to recruiting, hiring, and promoting qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law. If you are an individual with a disability and require a reasonable accommodation during the recruitment process, please contact [e-mail].

** NO Relocation Assistance Provided.