Warehouse Manager

Diversified; Chicago (IL); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical plan options

401k with company match

Paid time off

Training and development

Life insurance

Employee assistance program

Job summary

Diversified is seeking a Warehouse Associate at our Wood Dale facility near Chicago. You will manage daily warehouse operations, verify incoming shipments, pick, pack and ship orders, and support project teams with timely, accurate inventory handling.

Ideal candidates have forklift certification, experience with inventory systems, and ability to train others. We offer competitive pay, comprehensive benefits, PTO, and growth opportunities within a collaborative, safety‑driven environment.

Qualifications

• Forklift certification and practical forklift operation experience required.
• Relevant warehouse/operations experience with inventory control.
• Proficiency in D365 Finance & Operations or similar ERP system.

Responsibilities

• Set schedules and priorities for warehouse clerks and temp staff.
• Manage inbound/outbound shipments and RMAs with accurate documentation.
• Maintain inventory accuracy with monthly cycle counts and reconcile discrepancies.
• Ensure safety policies are followed and security procedures are enforced.
• Coordinate with Project Managers/Coordinators to meet delivery timelines.
• Train and mentor Warehouse Clerks to improve performance.

Skills

Forklift certification

Warehouse operations

Inventory management

D365

Microsoft Office

Shipping/receiving knowledge

Bilingual English/Spanish

Tools

D365 (Finance and Operations)

Inventory control software

Job description

About Diversified:

Diversified is a global leader in audiovisual and media technology. We design and build innovative spaces and experiences for clients across industries such as corporate, entertainment, sports, retail, and government. Our team partners with organizations around the world to create environments that connect people through technology.

What to Expect:

At Diversified, you'll work on exciting and complex projects with opportunities to grow your career. We offer a collaborative and flexible work environment, competitive pay and benefits, and a culture that values diversity, inclusion, and innovation. If you're ready to grow, create, and make an impact, Diversified is the place to do it.

How You'll Contribute:

This position is responsible for performing warehouse duties and directing the day-to-day activities of the warehouse. This position is accountable for the warehouse's inventory accuracy, organization, and control of incoming shipments, as well as the timely, properly documented execution of outgoing shipments, including RMAs. The position entails a service-oriented approach; proactively supporting local and global project teams with all warehouse activities are required, as well as the ability to collaborate and communicate with a variety of other departments and warehouses. This position will train others as required.

Location: Wood Dale, IL

What You'll Do:

• Set schedules, priorities, and work assignments and provide direction to warehouse clerks and temporary staff. May be required to regularly lead a team on large projects.
• Enforce and effectively communicate all company policies and procedures.
• Maintain a safe warehouse by driving safety compliance. Safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols.
• Maintain an ongoing dialog with Project Managers/Coordinators ensuring that work quality, performance, and response times meet required delivery schedules and expectations.
• Control inventory levels by conducting monthly physical counts reconciled with software system counts. Submit monthly report to the Inventory Control team, highlighting any exceptions and how the discrepancy was/should be resolved.
• Maintain physical condition of warehouse by implementing new design layouts approved by the management; regularly inspect warehouse facility and equipment; issue requisitions for repair and/or replacement of substandard warehouse equipment including, but not limited to, malfunctioning pallet jacks, loose shelving, trip hazards, etc.
• Train and develop Warehouse Clerks to contribute to employee growth and knowledge; build and drive department teamwork and communication.
• Unload and receive deliveries: process receipt and/or electronically log all incoming packages, based on disposition. Qualify equipment/materials and store according to warehouse layout and project specifications.
• Maintains inventory of shipping materials and supplies utilizing RF/ Scan Gun.
• Performs all computer functions necessary to track various aspects of goods.
• Performs all computer functions necessary to track various aspects of goods.
• Ensure that outbound shipping requests are processed in a timely manner and in accordance with project specifications, as well as Diversified shipping and inventory control procedures. Confirm all documentation and data entry is complete and accurate before releasing the shipment.
• Work with Inventory Control, Project, and Purchasing teams to process RMA shipments in a timely and efficient manner. Ensure proper documentation and procedures are followed.

What You'll Bring:

Required Skills/Qualifications:

• 1) Relevant warehouse, operations, and inventory management experience.
• 2) Forklift certification and operation experience.
• 3) Proficient in D365 (Finance and Operation) with the ability to train others.
• 4) Proficient in Microsoft Office 5) Knowledge of US Postal, UPS, and FedEx regulations and processes.
• 5) Inventory Control software experience.
• 6) Space planning/forecasting experience

Preferred Skills/Qualifications:

• 1) Bilingual (English and Spanish) preferred

What We Offer:

We believe great people deserve great benefits. In addition to competitive compensation, we offer a comprehensive benefits package designed to support your health, financial wellbeing, and work-life balance:

• Multiple medical plan options to fit you and your family's needs
  • HSA & HRA company contributions
• Dental coverage, including orthodontic benefits, and vision plans Company-paid benefits
  • Basic Life, AD&D
  • Short-Term and Long-Term Disability insurance
  • Employee Assistance Program (EAP)
• Generous paid time off - 3 weeks PTO plus company holidays and floating holidays
• 401k with company match
• Paid maternity leave
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• A wide range of voluntary benefits including Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Life and AD&D coverage, and Legal Services
• Commuter benefits
• And much more