Warehouse Logistics Coordinator

Test of Time Plumbing Heating Air & Electrical; Worcester (MA); On-site; USD 70,000 - 95,000; Full time

Job summary

The Hope Group, A SunSource Company, in Worcester, MA, is seeking a Warehouse Manager to lead all warehouse operations, inventory control, and transportation. This role focuses on building an efficient supply chain and coordinating cross-functional teams to meet customer needs.

You will supervise warehouse staff, optimize processes, and ensure accuracy, safety, and quality standards while driving continual improvement and cost reductions.

Qualifications

• 5+ years of experience in warehouse, logistics, or supply chain operations.
• 2+ years of supervisory or management experience.

Responsibilities

• Oversee warehouse operations including receiving, storage, order fulfillment, and shipping.
• Develop and implement procedures to improve efficiency.
• Coach and evaluate warehouse staff and schedule assignments.
• Coordinate inbound/outbound transportation and manage carrier relationships.
• Prepare operational reports and KPI metrics and drive continuous improvement.

Skills

Leadership

Organizational skills

Problem solving

Inventory control

Communication skills

Time management

Tools

Excel

Job description

The Hope Group, A SunSource Company, is New England's leading provider of fluid power and motion control solutions for original equipment manufacturers (OEMs) and MROs. The Hope Group has over 100,000 square feet of warehousing, fabrication, and administration facilities to complement its manufacturing capacity. We're more than a parts distributor. Our customers rely on us to help identify and solve the efficiency and productivity challenges they face.

The Warehouse Manager is responsible for overseeing all warehouse operations, inventory management, transportation, and distribution activities to ensure efficient and cost-effective supply chain performance. This role manages warehouse staff, coordinates inbound and outbound shipments, maintains inventory accuracy, and ensures compliance with safety and quality standards. Leads Continual Improvement efforts and team meetings.

Key Responsibilities

Warehouse Operations

• Manage daily warehouse activities, including receiving, storage, order fulfillment, and shipping.
• Develop and implement warehouse procedures to improve efficiency and productivity.
• Optimize warehouse layout and storage utilization.
• Ensure accurate and timely processing of customer orders.

Inventory Management

• Monitor inventory levels and maintain accurate inventory records.
• Conduct regular cycle counts and physical inventory audits.
• Investigate and resolve inventory discrepancies.
• Implement inventory control procedures to minimize losses and stock shortages.

Logistics & Transportation

• Coordinate inbound and outbound transportation activities.
• Manage relationships with carriers, freight providers, and logistics partners.
• Monitor shipping schedules to ensure timely deliveries.
• Analyze transportation costs and identify opportunities for savings.
• Recruit, train, supervise, and evaluate warehouse personnel.
• Establish performance goals and provide ongoing coaching and development.
• Schedule staff to meet operational requirements.
• Lead weekly Continual Improvement meetings to foster a culture of accountability and teamwork.

Safety & Compliance

• Ensure compliance with all workplace health and safety regulations.
• Maintain warehouse equipment and ensure proper operating procedures are followed.
• Ensure adherence to company policies and industry regulations.

Reporting & Process Improvement

• Prepare and analyze operational reports, KPIs, and inventory metrics utilizing the CI Workbook.
• Identify process improvement opportunities and implement corrective actions.
• Support supply chain initiatives to improve efficiency and customer service.
• Collaborate with procurement, sales, quality, and customer service teams.

Qualifications

Experience

• 5+ years of experience in warehouse, logistics, or supply chain operations.
• 2+ years of supervisory or management experience.

Skills

• Strong leadership and team management abilities.
• Excellent organizational and problem-solving skills.
• Knowledge of inventory control and logistics best practices.
• Proficiency in Excel.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple priorities.

Key Performance Indicators (KPIs)

• Inventory accuracy
• Warehouse productivity
• Transportation cost efficiency
• Safety compliance and incident reduction

We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact [e-mail] to request reasonable accommodation. Only requests for accommodations in the application process will be returned. Sun-Source | Privacy Policy