Warehouse Logistics Coordinator

AT&T; Delta Charter Township (MI); On-site; USD 30,000; Full time

Job summary

AT&T is seeking a Coordinator II to join their team in Delta Charter Township, Michigan. The role involves handling customer service for high-profile accounts, managing inventory, and providing training, with opportunities for career advancement. Candidate must possess strong problem-solving skills and the ability to lift heavy items as part of the job requirements.

Benefits

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time off and holidays

Sick leave

Paid Parental Leave

Adoption Reimbursement

Disability Benefits

Life and Accidental Death Insurance

Employee discounts on AT&T services

Qualifications

• Typically requires one (1) year of customer service experience.
• Ability to lift up to 70 pounds is required.
• Basic computer skills and familiarity with billing systems.

Responsibilities

• Interact with customers to determine needs and provide service support.
• Manage inventory reports and customer account billing.
• Coordinate or provide on-site client training.

Skills

Customer Service

Problem Solving

Communication

Education

High School Diploma or equivalent

Job description

Job Description:

Looking for a company that values your potential? A job with AT&T as a Coordinator II can provide you with exactly that! Take advantage of our paid training and wide range of career possibilities.

Warehouse Logistics Coordinator performs a variety of advanced departmental support functions. Applies advancedskills to resolve problems and questions with minimal supervision. May interact withinternal and external customers. May serve as a resource to others in the resolution ofcomplex problems and issues. May work on special projects requiring research andanalysis. Performs other related duties.

GENERAL DUTIES
The essential functions listed below are representative of duties performed by this jobtitle. Duties generally include but are not limited to the following:

GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED:

1. Interacts with customer via phone, face to face or online to determine needs andservice requirements.

2. Responsible for all aspects of customer service and support for high profile accountsi.e. delivery of equipment activations and billing.
3. Researches and provides industry information to accounts to enable them to makeinformed decisions.
4. Uses computer terminal and company operating systems to establish billing andfeatures for client and respond to inquiries. May use a computer terminal in a mobileenvironment.
5. Position may be assigned sales goals.
6. Produces and distributes inventory reports.
7. Provides analysis and input regarding customer returns.
8. Interfaces with management, distribution centers and ROC to resolve order, returnand inventory issues.
9. May interface with management relative to inventory issues, scheduling and/ortraining.
10.May perform temporary site set up for Continues Wave testing including use ofmobile latis tower set up, Broadcast Van, vendor equipment which exceeds heightsof 90 feet, site surveys, troubleshooting of equipment/software.
11.May be responsible for fleet maintenance of drive test vehicles.
12.Processes invoices.

Provisions listed in these Job Descriptions may be changed or modified by AT&T Mobilitywithout prior notice, at any time at the Company’s sole discretion.

ESSENTIAL FUNCTIONS WHICH MAY BE REQUIRED FOR A PARTICULAR JOB:
1. Must be able to lift up to 70 pounds.
2. Gathers data from appropriate sources, reviews and makes recommendations toclient or management.
3. Coordinates or provides on-site client training.
4. Negotiates rates with other carriers to ensure best possible rates and service.
5. Responsible for various building maintenance duties and upkeep.
6. Responsible for managing maintenance and expansion inventory at market stockingpoints.
7. Develops and places orders, receives equipment, performs inventory managementfor various locations.
8. Map orientation/navigation.

PHYSICAL REQUIREMENTS
• Ability to lift up to 70 pounds may be required.
• Ability to climb ladders may be required- no fear of heights.
• Ability to transport equipment from ground level to rooftop may be required.
• Ability to remain in a sitting position for extended periods of time may be required.

BASIC QUALIFICATIONS
TESTS:
Applicants will be expected to pass any assessments or tests associated with theposition.

SPECIAL JOB REQUIREMENTS:
• Specific job assignments may require day, evening, weekend or holiday tours.
Occasional overtime may be required.
• One (1) year customer service experience or minimum one (1) year on title of
Coordinator 1.
• May be required to travel out-of-town up to and/or exceed 2-3 consecutive days

TRAINING
• On-the-job training.
• On-line training

Our Coordinator II earn between $13.93 - $33.90 per hour. With our amazing wage opportunities, our average starting earnings begin at $29,926.00 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage

• 401(k) plan

• Tuition reimbursement program

• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired.

• Sick leave

• Paid Parental Leave

• Adoption Reimbursement

• Disability Benefits (short term and long term)

• Life and Accidental Death Insurance

• Supplemental benefit programs: critical illness, accident hospital indemnity/group legal

• Employee Assistance Programs (EAP) ·

• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Interested? We provide extensive training and the resources you’ll need in a collaborative and dynamic team environment built for your success.

Weekly Hours:

40

Time Type:

Regular

Location:

Canton, Michigan

With our amazing wage opportunities, our average starting earnings per week begin at

$0

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.