Warehouse & Logistics Associate — Food Access Lead

St. Matthew's House; Naples (FL); Sur place; USD 19 000 - 25 000; Plein temps

Résumé du poste

St. Matthew’s House in Naples, FL seeks a Warehouse Associate to support the Food Assistance Team with logistics, inventory integrity, and hands-on leadership.

You will work closely with donors, volunteers, and staff to ensure donations are processed, stored, and distributed efficiently and safely. The role requires initiative, teamwork, and the ability to operate forklifts and pallet jacks, while maintaining high safety standards and proper documentation in SIMC and Calendly.

Qualifications

• Ability to work under a deadline, both with others and independently.
• Excellent customer service, communication, organizational and time-management skills.
• Valid driver’s license (required)
• Must be able to drive a 26ft refrigerated box truck
• Ability to operate a manual and electric pallet jack and forklift (preferred or certifiable)
• Previous warehouse or logistics experience preferred
• Ability to lift 50 lbs. and work in a physically demanding environment
• Strong organizational skills
• Upholds our mission and core values of St. Matthew’s House
• Basic computer literacy
• Ability to follow written and verbal instructions accurately
• Punctuality and reliability in attendance and task completion
• Willingness to work flexible hours, including weekends if needed
• Positive attitude and ability to work well in a team environment

Responsabilités

• Safely operate company vehicles for donation pickups and deliveries
• Load, unload, and organize goods to maximize warehouse efficiency
• Maintain accurate inventory records and assist with stock rotation
• Coordinate with retail and outreach teams to fulfill supply requests
• Ensure compliance with safety protocols and cleanliness standards
• Provide excellent customer service during donation pickups
• Operate manual, electric pallet jacks, and forklifts to move heavy inventory
• Inspect incoming donations for quality and suitability
• Assist with pantry donation sorting, tagging, stocking, and categorization
• Provide helpful customer service by registering guests using SIMC
• Maintain accurate records and organized workflows through SIMC and Calendly
• Support donation drives and community outreach events
• Train and mentor new warehouse assistants
• Prepare and stage outgoing program pantry orders
• Conduct routine equipment checks and report maintenance needs
• Collaborate with supervisors to improve warehouse workflow and efficiency
• Lead FIFO procedures to ensure proper inventory rotation
• Perform daily temperature checks on all refrigerators and freezers
• Report and log any temperature discrepancies or equipment malfunctions
• Ensure proper storage of perishable items according to health and safety guidelines
• Assist in maintaining food safety documentation and compliance with food bank site inspections
• Assists Program Director with annual inventory audits
• Assist with leading volunteer groups in the warehouse, community mobile food distributions, providing guidance, safety instruction, and task coordination

Connaissances

Customer service

Communication

Organizational

Time-management

Teamwork

Punctuality

Reliability

Ability to work under deadline

Formation

High School diploma or equivalent

Outils

SIMC

Calendly

Manual pallet jack

Electric pallet jack

Forklift (certifiable)

Description du poste

St. Matthew’s House in Naples, FL seeks a Warehouse Associate to support the Food Assistance Team with logistics, inventory integrity, and hands-on leadership.

You will work closely with donors, volunteers, and staff to ensure donations are processed, stored, and distributed efficiently and safely. The role requires initiative, teamwork, and the ability to operate forklifts and pallet jacks, while maintaining high safety standards and proper documentation in SIMC and Calendly.