Warehouse Loading Supervisor

Cooper-Booth Wholesale Company; Mountville (Lancaster County); On-site; USD 53,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision, life, and LTD

401(k) with employer match

PTO and holidays

EAP and mental health benefits

Wholesale pricing on products

Job summary

Cooper-Booth Wholesale Company is seeking a Shift Supervisor to oversee daily warehouse productivity and downtime goals with a focus on staff engagement. The role supervises 30–50 associates, enforces safety programs, tracks KPIs, and drives process improvements across the warehouse.

The position offers a starting salary of $59,000 annually with a $18,000 annual bonus opportunity, paid quarterly, and a 2nd shift schedule with Sundays required.

Qualifications

• Associates degree in Supply Chain Management, Logistics, Business Administration, or related field preferred.
• 4+ years of experience in a supervisor or leadership role.
• Equivalent combination of education and experience.
• Distribution industry experience a plus.
• Able to handle sensitive information and maintain a high level of confidentiality.
• Excellent attention to detail and ability to follow written and verbal instructions.
• Effective oral and written communication skills.
• Excellent interpersonal skills.
• Demonstrated ability to collaborate with all levels of management.
• Proper sense of urgency with all levels of management and employees.

Responsibilities

• Supervise and lead a team of 30 to 50 warehouse associates.
• Promote, support, and enforce safety programs and procedures, including OSHA, DOT, and HAACP, to maintain a safe working environment for all employees.
• Track KPIs and operational metrics to assess performance and identify improvements.
• Drive and support continuous improvement initiatives to enhance processes and efficiency.
• Enforce quality control processes to ensure accuracy and compliance with company standards.
• Ensure equipment for shipping and receiving is available at start and end of shift.
• Record and report shift attendance and exceptions to Area Manager(s).
• Support warehouse sanitation and safety initiatives.
• Coordinate with other Shift Supervisors to balance manpower for efficient workflow.
• Report and monitor machine breakdowns to minimize production delays.
• Conduct daily work quality checks and correct deviations.
• Initiate initial warehouse safety incident investigations and submit reports to Safety Manager.
• Assign and supervise daily sanitation tasks.

Skills

Leadership experience

Confidentiality

Attention to detail

Communication

Interpersonal skills

Collaboration with management

Sense of urgency

Education

Associates degree in Supply Chain Management, Logistics, or related field

Job description

Compensation:

Starting at $59,000 annually plus $18,000 bonus opportunity annually (paid quarterly)

Schedule:

2nd shift, Sundays require

Position Summary:

The Shift Supervisor is responsible for ensuring daily warehouse productivity and downtime goals are met through consistent teammate engagement.

Job Duties and Responsibilities:

• Supervise and lead a team of 30 to 50 warehouse associates.
• Promote, support, and enforce safety programs and procedures, including OSHA, DOT, and HAACP, to maintain a safe working environment for all employees.
• Track key performance indicators (KPIs) and operational metrics to assess performance, identify areas for improvement, and implement corrective actions as needed.
• Drive and support continuous improvement initiatives to enhance operational processes, streamline workflows, and increase overall efficiency.
• Enforce quality control processes to ensure accuracy and compliance with company standards.
• Ensure all equipment necessary for shipping and receiving are accounted for at the start and end of shift.
• Conduct daily pre-shift headcount against weekly manpower reports.
• Record and report daily shift attendance and exceptions to Area Manager(s).
• Ensure warehouse associates have all equipment and supplies necessary to perform their job.
• Work with other Shift Supervisors to keep warehouse manpower balanced to ensure daily efficient workflow.
• Move between all areas of the warehouse as required or directed to ensure consistent communication across the warehouse.
• Report and monitor machine breakdowns to reduce a delay in production.
• Conduct daily work quality and time on task checks throughout the shift and act as needed to correct exceptions to work quality and time on task goals.
• Conduct initial warehouse safety incident investigation reports and submit them to the Safety Manager.
• Assign and supervise daily sanitation tasks needed to ensure warehouse sanitation goals.
• Responsible for warehouse equipment, inventory, startup, flow, load quality, safety, and sanitation.

Qualifications and Experience:

• Associates degree Supply Chain Management, Logistics, Business Administration, or related field preferred;
• 4+ years of experience in a supervisor or leadership role;
• Equivalent combination of education and experience.
• Distribution industry experience a plus.
• Able to handle sensitive information and maintain a high level of confidentiality.
• Excellent attention to detail and ability to follow written and verbal instructions.
• Effective oral and written communication skills.
• Excellent interpersonal skills.
• Demonstrated ability to collaborate with all levels of management.
• Proper sense of urgency with all levels of management and employees.

Benefits:

• Complete medical, dental, vision, life, disability, and accident insurances starting the first of the month following 60-days of employment.
• 401(k) after 6 months with 2% employer match.
• Paid Time Off (PTO); starting at 80 hours your first year.
• Paid Holidays
• Employee Assistance Program (EAP) and other mental health benefits are available!
• Ability to purchase products from the warehouse at wholesale price.

Cooper-Booth Wholesale Company (CBW), established in 1865, is a family-owned, full-service distributor serving retailers in the Mid-Atlantic region. With a legacy of growth through acquisitions and a commitment to excellent service and value, CBW is now one of the Top 10 leading convenience store wholesalers in the U.S.