Warehouse Lead/ Returns Logistics Specialist

Durst Image Technology U.S.; City of Rochester (NY); On-site; USD 27,552 - 38,572; Full time

Benefits offered by this job

Paid Time Off (PTO)

Medical, Dental, Vision Insurance

401K Retirement Plan

Year-end bonus

Job summary

A leading digital imaging company in Rochester, NY is seeking a Warehouse Lead/Returns Logistics Specialist to oversee warehouse operations and ensure efficient handling of returns and inventory. The ideal candidate has at least 2 years of supervisory experience in logistics, excellent problem-solving skills, and the ability to communicate effectively. This full-time role offers a salary range of $20-$28 per hour, competitive benefits, and a supportive work environment.

Qualifications

• 2+ years of management or supervisory experience in a warehouse or logistics environment.
• Strong analytical and problem-solving skills.
• Technical proficiency with multiple platforms and systems.

Responsibilities

• Lead, train, and mentor warehouse team members.
• Monitor warehouse productivity and coordinate logistical processes.
• Process all Return Material Authorizations (RMA) activities.

Skills

Management or supervisory experience

Analytical and problem-solving skills

Effective communication

Technical proficiency with computers

Flexibility to adapt

Education

High School Diploma or GED

Tools

UPS WorldShip

FedEx Ship Manager

SAGE/MAS

Astea

Job description

Warehouse Lead/ Returns Logistics Specialist

Join to apply for the Warehouse Lead/ Returns Logistics Specialist role at Durst Image Technology U.S.

Durst Image Technology has been an industry leader in Digital Imaging for over 80 years. Established in 1936, Durst is a fast-growing company based in Rochester, NY that sells and services large format, label, and corrugated ink jet printers in North America. Our customers are commercial service providers and industrial enterprises, with products requiring printer surface design. We are a financially strong, growing company with products and technology that are on the cutting edge of the digital printing market. Durst prides itself on its continued personal and professional development, and its place in the market as a Premium Brand.

Why you’ll want to work here

The work environment is a blend of laid back learning and collaboration with a strong work ethic. Leaders are respected for leading by example. Durst prides itself on continued personal and professional development.

Why we need you

The Warehouse Lead/Returns Logistics Specialist will provide leadership and oversight to the warehouse team, ensuring proper documentation and identification of all contract and warranty service parts and consumable material being returned from customers and Field Service Technicians. This role is responsible for driving process improvements, coaching team members, and maintaining efficient operations.

What you will be doing

• Lead, train, and mentor warehouse team members.
• Monitor warehouse productivity and coordinate logistical processes.
• Create, implement, and follow standardized processes to ensure accuracy and efficiency.
• Identify and process incoming material returns, and ensure paperwork and system transactions are completed.
• Process all Return Material Authorizations (RMA) activities to ensure timely customer credits while protecting company interests.
• Work with cross-functional teams to provide material feedback to continuously improve and maintain standards and procedures.
• Prepare required paperwork for return of unused, warranty, and repairable material.
• Maintain a neat, organized working area.
• Perform other duties as assigned, including: Shipping; Receiving; Cycle counts; Warehouse maintenance.
• The physical demands of the job — Capable of pushing, pulling, and/or lifting 50+ pounds during the workday; able to stand, walk, bend, and/or reach throughout the workday.

What we are looking for

• 2+ years of management or supervisory experience in a warehouse or logistics environment.
• Enforce standardized procedures, and implement changes to continuously improve established procedures.
• Strong analytical and problem-solving skills.
• Critical thinker with the ability to make sound decisions in real time.
• Effective communication with internal and external customers.
• Technical proficiency with computers; able to navigate multiple platforms and systems.
• Familiarity with Outlook and Microsoft Office.
• Working knowledge of UPS WorldShip and FedEx Ship Manager.
• Familiarity with SAGE/MAS and Astea.
• Safety conscious with strong attention to detail.
• Flexibility to adapt with changing requirements.
• High School Diploma or GED preferred.
• Paid Time off (PTO); Paid Holidays; Year-end bonus.
• Medical, Dental, Vision Insurance Options (eligibility required); 401K Retirement Plan (eligibility required).
• Salary range: $20-$28/hour. Total compensation includes base salary and bonus opportunity, plus additional compensation for on-call rotation. Also: 401k with match, medical/dental/vision group benefits, life insurance and company-paid short-term and long-term disability coverage.

Schedule

• Monday through Friday, hours vary between 9:00am to 7:30pm
• After-hours on-call via rotation
• Overtime as needed

Durst Image Technology US LLC and Vanguard Durst Digital Printing Systems LLC are committed to equal employment opportunity and to providing a workplace free from harassment and discrimination.

Employment type: Full-time

Seniority level: Mid-Senior level

Job function: Management and Manufacturing

Industry: Printing Services

Note: This posting reflects the job description for the Warehouse Lead/Returns Logistics Specialist role and may be updated periodically.