Warehouse Lead - Jackson, TN

CrossRoads Building Supply; Jackson (TN); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Paid holidays

Vacation and sick days

Health, Dental, and Vision Insurance

HSA/FSA plans

401(k) with company match

Disability and life insurance

Job summary

CrossRoads Building Supply in Tennessee is seeking a Warehouse Lead to manage daily warehouse and yard operations in a hands-on, lead-by-example role.

You will oversee receiving, stocking, pulling, staging, loading, and inventory accuracy while coaching staff, enforcing safety policies, and delivering professional customer service to drivers and customers. This active working-manager position requires initiative, problem-solving, and teamwork, with opportunities to improve processes and safety.

Qualifications

• 3-5 years of warehouse/distribution/building materials experience preferred.
• Previous leadership or supervisory experience preferred.
• Strong organizational, communication, and problem-solving skills.
• Ability to lead, and work as a team with other warehouse personnel.
• Ability to operate or learn to operate forklifts and warehouse equipment.
• Basic computer skills and ability to learn company systems.
• Strong attention to detail and commitment to safety and inventory accuracy.

Responsibilities

• Actively participate in receiving, stocking, pulling, staging, loading, and organizing materials.
• Ensure customer orders are pulled correctly, double-checked, and ready for pickup or delivery.
• Maintain accurate inventory through regular counts, proper receiving, organization, and rotation of materials.
• Keep the warehouse and yard clean, organized, and safe, ensuring materials are stored properly and protected from damage.
• Train, schedule, coach, and hold warehouse employees accountable for productivity, performance, attendance, and safety.
• Help ensure proper, company safety policies, use of PPE, forklifts, and other equipment.
• Coordinate incoming and outgoing shipments and work with vendors, drivers, Sales, Purchasing, and Customer Service to resolve issues.
• Assist customers and drivers with loading materials and provide professional customer service.
• Identify problems, take initiative, and make decisions to keep warehouse operations running efficiently.

Skills

Leadership experience

Team leadership

Organizational skills

Communication skills

Problem-solving

Attention to detail

Safety compliance

Training and coaching

Customer service

Tools

Forklift operation

Warehouse equipment

Job description

The Warehouse Lead is responsible for the safe, efficient operation of the warehouse and yard. This is a hands-on position responsible for receiving, stocking, pulling and loading materials, inventory accuracy, employee performance, safety, and customer service.

The Warehouse Lead is expected to "lead" by example and actively participate in daily warehouse operations.

Key Responsibilities

• To actively participate in receiving, stocking, pulling, staging, loading, and organizing materials.
• Ensure customer orders are pulled correctly, double-checked, and ready for pickup or delivery.
• Maintain accurate inventory through regular counts, proper receiving, organization, and rotation of materials.
• Keep the warehouse and yard clean, organized, and safe, ensuring materials are stored properly and protected from damage.
• Train, schedule, coach, and hold warehouse employees accountable for productivity, performance, attendance, and safety.
• Help ensure proper, company safety policies, use of PPE, forklifts, and other equipment.
• Coordinate incoming and outgoing shipments and work with vendors, drivers, Sales, Purchasing, and Customer Service to resolve issues.
• Assist customers and drivers with loading materials and provide professional customer service.
• Identify problems, take initiative, and make decisions to keep warehouse operations running efficiently.

Qualifications

• 3-5 years of warehouse, distribution, building materials, or related experience preferred.
• Previous leadership or supervisory experience preferred.
• Strong organizational, communication, and problem-solving skills.
• Ability to lead, and work as a team with other warehouse personel.
• Ability to operate or learn to operate forklifts and warehouse equipment.
• Basic computer skills and ability to learn company systems.
• Strong attention to detail and commitment to safety and inventory accuracy.

Physical Requirements

• Ability to work indoors and outdoors in hot, cold, and changing weather conditions.
• Ability to stand, walk, bend, stoop, reach, climb, and remain physically active throughout the workday.
• Ability to lift and move materials weighing up to 50 pounds and assist with loading and unloading materials.

The Ideal Candidate

We are looking for a dependable, hands-on leader who is willing to roll up their sleeves and work alongside the team. The ideal candidate takes ownership, leads by example, holds employees accountable, and steps in wherever needed to keep the warehouse safe, organized, and productive.

This is an active working-manager position-not a position that simply oversees warehouse operations.

Schedule

• Monday - Friday
• 8-10 hour shifts (flexible depending on business needs)
• Overtime as needed

Compensation & Benefits

• Salary: $18.00 - $22.00 per hour
• Benefits include:
• Paid holidays, vacation, and sick days
• Health, Dental, and Vision Insurance
• HSA/FSA plans
• 401(k) with company match (after 90 days)
• Company-paid short-term disability and core life insurance
• Voluntary life insurance and long-term disability

If you're a motivated leader who takes pride in operational excellence, values teamwork, and enjoys creating an efficient, safe warehouse environment, we'd love to hear from you.