Warehouse Lead - 2nd shift

BIC; Charlotte (NC); On-site; USD 48,000 - 60,000; Full time

Job summary

BIC World is seeking a Warehouse Lead in Charlotte, NC, responsible for supervising receiving and put-away operations, directing a team, and ensuring accuracy of receipts and stock locations. The role emphasizes safety, process discipline, and alignment with warehouse SOPs while coordinating with carriers and internal teams.

The position requires forklift experience, WM/AS400 and JDE proficiency, and at least 1 year in warehouse/logistics.

Qualifications

• High School diploma or GED preferred.
• Forklift certification/experience required, including reach trucks.
• 1+ year in warehouse/logistics, with receiving operations preferred.
• Hazardous Material handling certification.
• Experience with WM/AS400 and JDE preferred; proficient with MS Office.

Responsibilities

• Maintain accurate records of all receipts and locations.
• Submit timely reports and audits of receiving.
• Research discrepancies and trends in receiving and stocking.
• Coordinate with freight forwarders and carriers to prioritize workload.
• Provide day-to-day operational direction to warehouse staff and drivers.
• Ensure SOPs for receiving and put-away are followed.

Skills

Forklift operation

Warehouse software

Team leadership

Safety compliance

Communication

Education

High School diploma / GED

Tools

WM/AS400

JDE (JD Edwards)

Microsoft Office

Job description

Join BIC World, a community of brands dedicated to creating ingeniously simple and joyful products that have been part of hearts and homes for over 75 years. We are committed to growing our iconic and innovative brands by reimagining everyday essentials in new, sustainable, and responsible ways.

Our culture encourages a "roll up your sleeves and get the job done" mindset, ensuring self-starters, problem solvers, and innovative thinkers can truly thrive. At BIC World, you are empowered to take ownership of your career and use your unique perspective to make a meaningful, global impact on our mission.

The Warehouse Lead is responsible for reporting metrics, updating daily receiving log, verifying and/or auditing receipts, and ensuring all shipments are put away via WM. Additionally responsible for direction of team members regarding dock management and tasks as well as preparing paperwork for receivers and any receiving/stocking related functions with direction Inventory Technician. The Warehouse Lead is accountable for carrier scheduling and researching Advance Shipment Notices (ASNs) and resolving receiving discrepancies.

Responsibilities:

• Maintain accurate records of all receipts (processed and unprocessed) and their associated locations
• Submit reports in a timely manner
• Research receiving/ stocking errors for trends and correct action. Run reports for empty locations, space utilization and problem locations to correct
• Coordinate with freight forwarders, deployment group, supplies and carriers to prioritize workload regarding trailers to receive and shipments to stock
• Communication with yard jockey for trailer/container placement to receiving doors and removal of empty trailers/containers to yard
• Responsible for accurate receiving cases and stocking product to correct locations via WM system
• Provide direction to team members during absence of Inventory Technician
• Ensure all team members are following receiving and put away SOPs
• Provide day-to-day operational direction to assigned warehouse drivers and team members to ensure receiving and put-away priorities are completed efficiently.
• Verify the case quantity physically received to the carrier’s delivery receipt
• Accurately document and keep records of all applicable discrepancies on carriers’ delivery receipts, follow up on resolution process to resolve receiving discrepancies
• Document whether truckload (T/L) or container seats are received intact or not, always verify seal number to the bill-of-lading
• Utilize receiving manifests to accurately document SKUs and their associated quantities by ASN
• Document all inbound receipts, research ASN and receiving discrepancies, and oversee carrier scheduling
• Any other duties may be assigned

Qualifications:

• High School diploma / GED is preferred
• Previous forklift experience/ certification required, including experience operating reach trucks and similar warehouse equipment. Experience with Raymond equipment, double-reach lifts, reach trucks, and/or pacer lifts is strongly preferred.
• Minimum of 1 year of related warehouse/logistics experience, with previous experience in receiving operations strongly preferred.
• Certified in Hazardous Material handling
• Working knowledge of warehouse management systems required; experience with Warehouse Master (WM/AS400) and JDE is preferred. Proficiency with Microsoft Office is also preferred.
• Maintain business confidentiality
• Must have good communication skills – both verbal and written
• This position works second shift, typically 2:30 PM to 11:00 PM, Monday through Friday. Availability for extended shifts and Saturdays may be required based on operational needs, particularly during peak periods.
• Must display a strong work ethic and sense of urgency. Strong ability to multitask and prioritize competing operational needs in a fast-paced receiving environment.
• Strong teamwork and collaboration skills, with the ability to work effectively across warehouse, logistics, planning and other operational teams.
• Display high attention to detail and a process-driven mindset
• Must be knowledgeable and abide by all company safety policies and procedures
• Ability to be on your feet for 8+ hours a day
• Must be able to work in a production environment that involves lifting boxes and produce up to 40 pounds.
• Ability to identify, locate and distribute product which requires reading, counting, simple math calculations, and printing product name and code on applicable documents
• Use all warehouse equipment and tools properly to increase productivity, efficiency, and safety, report any unsafe conditions to supervisor
• Ability to learn technical material, including SOPs to accomplish necessary objectives
• Ability to work with little to no supervision; must be a self-starter
• Ability to give direction and follow up to ensure assignments are completed
• Assist with training of new team members

#LI-onsite

BIC World is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.

BIC World is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.