Warehouse Lead

Mattress Firm; Solon (OH); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription, and vis

Job summary

Mattress Firm is seeking a Distribution Center Lead to guide a team of warehouse associates in daily tasks such as receiving, picking, packing, and shipping. The role emphasizes safety, accuracy, and excellent customer service in a fast-paced distribution center.

The position requires 1+ years of warehouse experience, strong communication, and the ability to manage multiple priorities while maintaining quality and efficiency.

Qualifications

• Strong communication skills are required to lead a team and coordinate with internal and external stakeholders.
• Be thorough and accurate in completing daily tasks and documentation.
• Efficient time management to ensure tasks are completed on schedule.

Responsibilities

• Lead and communicate to a team of warehouse associates to meet daily goals efficiently.
• Load and unload merchandise from delivery trucks and vendor shipments.
• Stage deliveries and maintain inventory accuracy through counts and records.
• Audit and maintain delivery tracking system and ensure proper paperwork.
• Operate and maintain warehouse equipment and order pickers.

Skills

Strong communication skills

Thorough and accurate

Time management

Education

High School diploma or equivalent

Tools

Microsoft Dynamics

DispatchTrack

Job description

Shifts:

Mon-Fri 11am-7pm

Tue-Fri 9am-5pm and Sat 8am-4pm

IMPORTANT NOTICE FOR INTERNAL APPLICANTS ONLY:

Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system. To view the list of current internal Job Postings, type "Jobs Hub" into the Workday search bar and click on the link. If you are unable to view the job posting, don't hesitate to get in touch with your Talent Acquisition representative .

Is your current job a nightmare? Make it a dream job at Mattress Firm®!

Join Mattress Firm and have the job of your dreams!

Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career.

From picking and loading the correct merchandise to ensuring on time arrival and product setup, our supply chain team ensures that the final step of the Mattress Firm shopping experience goes smoothly. When you work in our warehouses, you'll play a vital part in helping people sleep well so they live well every day.

Job Details:

The Distribution Center Lead contributes to Mattress Firm's success by leading a team of warehouse associates to complete daily department tasks. These include receiving incoming product, picking and filling orders, packing and shipping orders, and ensuring proper storage of inventory. This individual communicates with customers to ensure world class service is provided and always operates according to safety policies and procedures.

Essential Responsibilities

• Lead and communicate to a team of warehouse associates to complete daily department tasks and company goals effectively and efficiently.
• Load and unload merchandise from delivery trucks and vendor shipments.
• Stage deliveries.
• Maintain supply, part, and equipment inventory by checking stock to determine inventory level, anticipating needed parts, placing and receiving orders.
• Participate in inbound and outbound quality assurance processes.
• Ensure accuracy of vendor shipments.
• Maintain inventory control and perform physical inventory counts.
• Professionally communicate purchase order discrepancies to vendors.
• Assist with customer pickups, providing exceptional customer service.
• Maintain grounds by picking up paper and trash and cleaning parking lot and entrance to building.
• Maintain stock and merchandise area, keeping it organized and clean.
• Ensure cleanliness of offices, bathrooms, warehouse floor, truck docks, and aisles through mopping, sweeping, and washing.
• Remove trash daily by emptying trash containers, transporting materials to disposal area, and recycling materials.
• Clean and sanitize product per Company standard operating procedure.
• Inspect products for defects and damages when receiving or shipping.
• Monitor shipments and deliveries and prepare, process, and organize paperwork relating to shipping and receiving orders.
• Utilize reports to maintain knowledge of warehouse project status.
• Audit and maintain delivery tracking system.
• Operate and maintain order pickers and warehouse equipment.
• May operate other specialized equipment to move and distribute freight.
• Complete all required training modules and certifications prior to the due date.
• Ensure all safety policies and procedures are followed to ensure a safe work environment for all.
• Communicate professionally with all internal and external contacts.
• Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation.
• Communicate any concerns or issues to leadership to ensure proper efficiency of department and company operations.

Non-Essential Responsibilities

• Execute company initiatives and other activities requested by supervisor.
• Update job knowledge by participating in educational opportunities.
• Contribute ideas on ways to optimize or improve the team, the department, and the Company.

Education

• High School diploma or equivalent preferred

Professional Experience

• 1+ Years warehouse experience required And

Skills List

• Strong communication skills.
• Able to be thorough and accurate when accomplishing a task.
• Ability to manage time efficiently to ensure completion of work.

Competencies

Knowledge

• General warehouse policies and procedures.
• Equipment and function of Powered Industrial Trucks for product relocation and safety inspection.
• Microsoft Office Products including Microsoft Dynamics (preferred)
• DispatchTrack (preferred)

Physical Demands

Warehouse Environment Sitting frequently Standing frequently Walking frequently Talking frequently Hearing frequently Lift or move up to 100 pounds Usage of hands and fingers Reaching with hands and arms Stooping, kneeling, crouching, or crawling occasionally Sight is required to ensure the safety of yourself and others.

Benefits Included:

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get pa