WAREHOUSE LEAD

United States Cold Storage, Inc.; Smyrna (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401K

Blue Cross Blue Shield

Life Insurance

Other benefits

Job summary

United States Cold Storage, Inc. in Smyrna, TN, seeks a Warehouse Lead to supervise the warehouse team and perform duties of a warehouse associate when needed. The role emphasizes safety, leadership, and operational excellence in a cold storage environment.

As a visible leader, you will coordinate dock operations, pallet flow, and act as a liaison between departments. You will train and mentor staff, ensuring inventory accuracy and adherence to food safety standards.

Qualifications

• Minimum 2 years warehouse experience; leadership experience preferred.
• High school diploma or GED or equivalent.
• Ability to lift up to 50 lbs regularly and 70 lbs occasionally.
• Ability to work in a cold environment (+50°F to -30°F).

Responsibilities

• Lead warehouse staff as the visible leader and mentor.
• Coordinate dock operations and pallet flow.
• Ensure safety, food safety compliance, and inventory accuracy.
• Serve as liaison between warehouse staff and other departments.
• Train, supervise, and address policy violations.
• Use WMS to assign doors, direct tasks, and handle exceptions.
• Support productivity goals and escalate issues as needed.

Skills

Leadership

Communication

Safety

Inventory control

Team mentoring

Education

High school diploma or GED

Tools

WMS

Scanners/Tablets/Phones

Job description

Who We Are: USCS is dedicated to advancing, innovating, and serving companies seeking "Best in Service", facilities, and logistics in the cold chain. We are an employee-focused, equal opportunity employer and would love to have you join our team.

The Job Details: The Warehouse Lead performs all duties of a warehouse associate and assumes the responsibilities of the supervisor in their absence. This role requires effective leadership, communication, and a commitment to safety and operational excellence.

• Serve as a visible leader within the Cold Crew, fostering strong relationships with staff and promoting our company culture
• Act as a key liaison between warehouse staff and other departments to ensure smooth and efficient operations
• Maintain high standards of warehousing practices, ensuring compliance with food safety regulations and inventory accuracy.
• Enhance operational efficiency by leading, training, and mentoring Warehouse Associates, driving performance improvements.
• Support assigned associates in meeting productivity goals while addressing any violations of safety or company policies.
• Proactively troubleshoot warehouse challenges, collaborating with team members to find effective solutions.
• Manage the truck dock operations, coordinating trailer movements and overseeing the flow of pallets in and out of storage areas.
• Utilize our Warehouse Management System (WMS) to assign doors, direct tasks, and handle exceptions efficiently.
• Serve as a primary contact for escalating issues and facilitating timely resolutions.
• Assume supervisory responsibilities as needed to ensure team accountability and operational success.
• Perform Warehouse Associate duties as required by business demands.

The Job Specifics

• Location, Department and Work Hours:
• Reports To: To whom
• Travel Amount: May vary
• Job Type, EEO, and Job Code: Full-Time, non-Exempt JOB CODE

What We Are Looking For

Education

• Preferred: high school diploma, achieved a GED, or earned the equivalent

Experience

• Minimum of 2 years of warehouse experience, with prior leadership experience preferred.

Other Abilities You Will Need to Have: The requirements described below are representative of those required to perform the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties.

• Bend and lift up to 50 lbs. regularly.
• Lift up to 70 lbs. occasionally, with assistance.
• Work in a temperature range from +50°F to -30°F with moderate noise levels.
• Lift overhead when required.
• May require physical effort associated with using the computer to access information, or standing, walking, using stairs, and lifting needed to carry out everyday activities.
• Stand and walk for extended periods.
• Use hands to handle objects, tools, or controls.
• Attention to detail.
• Effective communication, vision, and hearing are essential for safety and productivity.
• Operate scanners, tablets, radios, phones, computers, and other essential warehouse equipment as required.
• Additional work hours may be requested by management to help manage employee production, projects, and or special events.
• Operate a registered motor vehicle as part of daily tasks.
• Engage in frequent personal interaction and communication.
• Possess strong arithmetic and reading skills.
• Follow verbal instructions, written instructions, and company policies.
• Be a self-starter, able to work independently and coordinate with others.
• Thrive in a fast-paced environment, managing stress and meeting productivity guidelines.

The Standard Details

• Maintain a professional demeanor in appearance and communications at all times.
• Participate in staff and/or customer meetings as required.
• Take initiative to prevent non-conformities related to product, process, and quality systems.
• Identify and report any issues related to product, processes, and/or quality.
• Propose and implement solutions through appropriate channels.
• Ensure solutions are effectively implemented.
• Follow posted security procedures at all times while in the building.
• Participate in safety and educational training programs.

What’s In It For You

We are a great company with great people. Full-time employees not under contract are offered:

• 401K and Educational Assistance after 1 year.
• Blue Cross Blue Shield available after 30 days of service, if elected.
• Company Life Insurance.
• A variety of additional benefits and perks

Additional Information

• This job description may not encompass all tasks necessary to complete the role.
• Job functions may vary based on the area of operation. This description outlines the most common tasks required for the job
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.