Warehouse Lead

Mattress Firm Inc.; North Solon (OH); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Excellent career growth opportunities

401(k) with employer matching

Mental health resources

Medical, dental, prescription, and vis

Get paid on-demand

Employee discounts on sleep products

Job summary

Mattress Firm Inc. is seeking a Distribution Center Lead to guide a team of warehouse associates in daily tasks such as receiving, order picking, packing, shipping, and inventory control.

You will ensure safe operations and deliver world-class service while coordinating with internal teams. The role requires strong supervision, communication, and problem-solving skills, with at least 1 year of warehouse experience and a high school diploma preferred.

Qualifications

• 1+ years warehouse experience required.
• High School diploma or equivalent preferred.
• Strong communication and accuracy in task execution.
• Ability to manage time efficiently to complete work.

Responsibilities

• Lead and communicate to a team of warehouse associates to complete daily department tasks.
• Load and unload merchandise from delivery trucks and vendor shipments.
• Stage deliveries and maintain inventory levels.
• Ensure accuracy of vendor shipments and perform inventory counts.
• Provide exceptional customer service for pickups and internal partners.
• Maintain cleanliness and organization of the warehouse, offices, and docks.
• Operate and maintain order pickers and warehouse equipment.
• Complete required training and follow safety policies.

Skills

Strong communication

Thorough and accurate

Time management

Education

High School diploma or equivalent preferred

Tools

Microsoft Dynamics

DispatchTrack

Job description

Shifts: Mon-Fri 11am-7pm Tue-Fri 9am-5pm and Sat 8am-4pm

Job Details

The Distribution Center Lead contributes to Mattress Firm's success by leading a team of warehouse associates to complete daily department tasks. These include receiving incoming product, picking and filling orders, packing and shipping orders, and ensuring proper storage of inventory. This individual communicates with customers to ensure world class service is provided and always operates according to safety policies and procedures.

Essential Responsibilities

• Lead and communicate to a team of warehouse associates to complete daily department tasks and company goals effectively and efficiently.
• Load and unload merchandise from delivery trucks and vendor shipments.
• Stage deliveries.
• Maintain supply, part, and equipment inventory by checking stock to determine inventory level, anticipating needed parts, placing and receiving orders.
• Participate in inbound and outbound quality assurance processes.
• Ensure accuracy of vendor shipments.
• Maintain inventory control and perform physical inventory counts.
• Professionally communicate purchase order discrepancies to vendors.
• Assist with customer pickups, providing exceptional customer service.
• Maintain grounds by picking up paper and trash and cleaning parking lot and entrance to building.
• Maintain stock and merchandise area, keeping it organized and clean.
• Ensure cleanliness of offices, bathrooms, warehouse floor, truck docks, and aisles through mopping, sweeping, and washing.
• Remove trash daily by emptying trash containers, transporting materials to disposal area, and recycling materials.
• Clean and sanitize product per Company standard operating procedure.
• Inspect products for defects and damages when receiving or shipping.
• Monitor shipments and deliveries and prepare, process, and organize paperwork relating to shipping and receiving orders.
• Utilize reports to maintain knowledge of warehouse project status.
• Audit and maintain delivery tracking system.
• Operate and maintain order pickers and warehouse equipment.
• May operate other specialized equipment to move and distribute freight.
• Complete all required training modules and certifications prior to the due date.
• Ensure all safety policies and procedures are followed to ensure a safe work environment for all.
• Communicate professionally with all internal and external contacts.
• Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation.
• Communicate any concerns or issues to leadership to ensure proper efficiency of department and company operations.

Non-Essential Responsibilities

• Execute company initiatives and other activities requested by supervisor.
• Update job knowledge by participating in educational opportunities.
• Contribute ideas on ways to optimize or improve the team, the department, and the Company.

Education

High School diploma or equivalent preferred

Professional Experience

1+ Years warehouse experience required

Skills List

• Strong communication skills.
• Able to be thorough and accurate when accomplishing a task.
• Ability to manage time efficiently to ensure completion of work.

Competencies

• Knowledge General warehouse policies and procedures.
• Equipment and function of Powered Industrial Trucks for product relocation and safety inspection.
• Microsoft Office Products including Microsoft Dynamics (preferred)
• DispatchTrack (preferred)

Licenses and Certifications

• Physical Demands Warehouse Environment Sitting frequently Standing frequently Walking frequently Talking frequently Hearing frequently Lift or move up to 100 pounds Usage of hands and fingers Reaching with hands and arms Stooping, kneeling, crouching, or crawling occasionally Sight is required to ensure the safety of yourself and others.

Benefits

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

Compensation

Competitive pay range of $19-$20.50 hourly.* *Actual pay is based on documented and verified relevant work experience and does not guarantee employment for any specific period. Additional bonus opportunities may be available at the Company’s discretion for eligible roles, including leadership and individual contributor positions.

Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.

Equal Employment Opportunity Statement

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

What gets us out of bed every morning? Helping people sleep well to live well. As America’s largest specialty mattress retailer, we’re committed to recruiting and hiring those who share our passion for making a difference every day. In just under 40 years, Mattress Firm has grown to more than 2,400 stores nationwide, supported by a team of more than 6,000 Sleep Experts® who’ve helped millions of people achieve better sleep. Our common goal—to help others get great zzz’s—unites us, no matter our differences. It’s no surprise that we were named one of Newsweek’s Most Loved Workplaces of 2024! We are Mattress Firm. And this is what we wake up for.