Warehouse Inbound Lead

Boxzooka

Middletown Township (PA)

On-site

USD 42,000 - 64,000

Full time

14 days+
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Job summary

Boxzooka in Middletown, PA seeks a Warehouse Inbound Lead to manage daily inbound/outbound orders, inventory receipt, and final outbound shipping. The role requires attention to inventory accuracy, cycle counts, and safe work practices in a fast-paced distribution environment.

The successful candidate will monitor storage, perform audits, and use RF scanners and warehouse software to support high-quality client service across B2B and B2C orders.

Qualifications

  • Experience handling B2B and B2C orders and inventory processing.
  • Strong ability to perform cycle counts and physical inventories.
  • Excellent communication and interpersonal skills.
  • Must work safely and attend to details in a fast-paced environment.

Responsibilities

  • Process daily inbound and outbound orders from receipt to shipment.
  • Ensure inventory is stored and accounted for in the fulfillment center.
  • Conduct regular cycle counts and audits to maintain system accuracy.
  • Investigate discrepancies and implement corrective actions.
  • Maintain dependable attendance and punctuality.
  • Operate warehouse tools and RF equipment; use warehouse software.

Skills

Inventory management
Cycle counts
Attention to detail
Communication
RF scanners
Warehouse software

Tools

RF scanners
Warehouse software

Job description

Prioritizing the well-being and satisfaction of our employees
is a key factor in having a productive workplace and being a
reliable 3PL partner.

Creating Positive Experiences For
Our Clients & Employees

We provide growth & opportunity with our rewarding 3PL jobs. As the company expanded into more distribution center locations & brought in new employees, having a solidified culture with core values has been essential for maintaining consistency and unity across different teams and locations.

Partnership

We are committed to our partnerships with our clients internal and external.

We take pride in our work and the service we deliver to our clients.

Servanthood

We are committed to being empathetic and helpful to each other and our clients.

Accountability

We hold ourselves accountable for accuracy, transparency, and honesty.

Teamwork

We value collaboration in achieving our goals and the goals of our clients.

Explore Boxzooka Careers

Position:Warehouse Inbound Lead

Location: Middletown, PA

Job Id:383

# of Openings:1

Boxzooka is a cutting-edge, technology-driven, retail eCommerce solutions provider specializing in international sales technology and order fulfillment. As we continue to grow, so does our demand for hardworking, dependable people to join our team. We are currently seeking a Inbound Lead to join our Operations Team. An Inbound Lead is responsible for the daily processing of B2B and B2C orders, from inventory receipt to final outbound shipping.

Mandatory overtime occasionally includes earlier start time, later end time, and/or weekends.

Responsibilities & Requirements:

  • Research exception orders or Pos, fix the issue or escalateto account management.
  • Ensure all inventory is properly stored, organized, and accounted for in the fulfillment center.
  • Conduct regular cycle counts and physical inventory audits to ensure system accuracy.
  • Investigate discrepancies and implement corrective actions to resolve inventory issues.
  • Identify opportunities to improve inventory processes, optimize storage space, and streamline material flow.
  • Regular, dependable attendance and punctuality.
  • Able to clearly communicate (both verbal and written)
  • Have a positive, "can-do" attitude and excellent interpersonal skills.
  • Must work safely throughout the day to ensure you go home in the same shape you started the day.
  • Ability to operate warehouse tools (i.e., scanners, warehouse software, etc.)
  • Basic math functions such as addition, subtraction, and calculating percentages coupled with the ability to use mobile devices.
  • Should be comfortable with the use of computers, mobile technology, and frequent use of RF equipment.
  • Help answer questions from team members and assist in training of new hires.
  • Data entry into internal ticket system.
  • Conduct audits on processed merchandise to ensure we provide exceptional customer service to our clients.

Physical Demands:

  • This position involves constant moving and standing.
  • Involves standing/walking a minimum of two consecutive hours.
  • It involves lifting up to 50 lbs.
  • May occasionally involve stooping, kneeling, crouching, and climbing ladders.

Boxzooka has a culture grounded in taking care of employeesand our customers. Fulfillment is a service-oriented endeavorthat requires attention to detail and professionalism.

Customers appreciate our responsiveness & attention to theend customers’ needs.

K

KARINA S.

CLIENT SUCCESS MANAGER

“At Boxzooka, we create immense value for our customers and I get to be right in the middle of that. Whether I’m helping optimize or scale a new customer, or one that’s been with us for years, I thrive from it. When I can help them win, so do I and so does our company.”

Most guides to warehouse management systems stop at the definition. That’s useful once. It doesn’t help you in the room when a 3PL is walking you through a demo and you need to know whether what you’re looking at will actually hold up at your order volume. This post covers the exact questions to ask, in order, before you sign with a 3PL.

FBA and a 3PL aren’t strictly either/or. A lot of brands use FBA to keep their fastest-moving Amazon SKUs Prime eligible, while a 3PL handles everything FBA was never built for: DTC orders, wholesale accounts, other marketplaces, overflow inventory, and even the replenishment shipments that feed FBA itself. The real question isn’t whether FBA works. It’s whether FBA alone is still the most efficient way to fulfill your whole catalog.

A launch like this is not just an integration project or an operations project. It takes technology, onboarding, client success, and warehouse execution all moving together. For this brand, our job was to understand its real workflows, connect Pipe17’s order logic into the Boxzooka system, validate the exceptions before go-live, and make sure the customer experience held up from day one. That is what we mean when we say we operate as an extension of the brands we serve.

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