Warehouse Generalist

OTC Industrial; Louisville (KY); On-site; USD 28,000 - 32,000; Full time

Job summary

OTC Industrial in Louisville, KY is seeking a Warehouse Generalist 2 to handle shipping, receiving, and inventory tasks with a focus on accuracy and safety. You will operate pallet jacks, manage pick tickets, and contribute to cycle counts while supporting production staging.

The role requires a GED and 1–2 years of warehouse experience, strong data entry and communication skills, proficiency in Microsoft Office, and the ability to lift up to 70 lbs. Overtime may be required.

Qualifications

• GED or high school diploma required.
• 1–2 years warehouse experience preferred.
• Strong data entry and customer communication skills.

Responsibilities

• Coordinate carrier pick-ups as per customer orders or using OTC shipping tools.
• Pull customer pick tickets with accuracy.
• Perform daily/weekly cycle counts and stage kits for production.
• Operate pallet jacks, forklifts, and hand trucks safely.
• Unpack and route shipments, handle damaged items and returns.
• Perform deliveries and pickups in a company vehicle as needed.

Skills

Forklift operation

Microsoft Office

Data entry

Communication skills

Education

GED

Tools

UPS WorldShip

FedEx Ship Manager

CH Robinson Navisphere

Job description

Competitive Pay:This position offers an hourly wage ranging from $20/hr. to $23/hr., depending on experience and qualifications.

Position: Warehouse Generalist 2

Essential Duties

• Responsible for making arrangements for pick up by the carrier specified on the customer's purchase order, or to utilize OTC shipping tools (i.e. UPS WorldShip, FedEx Ship Manager, CH Robinson Navisphere).
• Pulling customer pick tickets with accuracy
• Performs daily/weekly cycle counts
• Stage kits for production
• Assist in maintenance, upkeep and trash disposal for branch facility.
• Proper maintenance and upkeep of inventory locations, inventory accuracy and organization
• Operation of pallet jacks, hand trucks, platform carts and forklifts to convey, move or hoist materials to proper departments or areas.
• Operation of stretch wrap banders, tape applicators, box cutters, etc in shipping and receiving process.
• Unpacks, examines and routes incoming shipments to proper bin location or staging area. Rejects damaged items, records shortages and corresponds per location protocol to elevate to shipper. Receives and processes all defective parts returned for replacement or credit.
• Perform deliveries and pickups in a company vehicle.
• Willingness to work overtime as needed or required.
• Any other tasks as assigned by manager/lead

Education and Experience

• High school diploma or general education degree (GED).
• One to two years' of related warehouse experience
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Excellent customer relation and problem-solving skills
• Strong verbal, written, and interpersonal communication skills
• Detail oriented, including accurate data entry skills
• Capable of working independently, as well as a team member
• Interact with co-workers with a positive attitude to maintain a friendly and productive work environment
• Must be proficient in Microsoft Office Suite (Excel, Word, Outlook, Teams)
• Ability to understand written and oral English and be proficient with computer, email, spreadsheets and look up documents online
• Ability to meet the physical requirements of the job
• Ability to obtain Commercial Drivers License, if needed
• Ability to work in environments that may include:

• • Moving mechanical parts
  • Fumes or airborne particles
  • Painting chemicals and solvents
  • Electrical equipment

Physical Requirements

• Sit/Stand for prolonged periods at a bench or table to package materials
• Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things
• Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
• Retrieving and / or filing documentation from other departments.
• Handling – moving, lifting (up to 70 lbs) parts to and from bench or cart.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Adaptability – Ability to be flexible and adjust to changes in your work environment. You can respond quickly to changing ideas, responsibilities, expectations, trends, strategies and other processes. Being adaptable also means possessing soft skills like interpersonal, communication, creative thinking and problem-solving skills.
• Accuracy - Ability to detect errors in normal course of work by standard check or routine crosscheck. Errors resulting from inaccuracy would create minor confusion, delay or expense to correct the situation.
• Dependability - Follows instructions, responds to management direction; Keeps commitments.
• Initiative - Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Customer Service - Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.
• Problem Solving - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
• Planning/Organization - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans.
• Communication and Interpersonal Skills - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Demonstrates group presentation skills.
• Collaboration – Ability to work with others to achieve a common goal; Building and maintaining relationships through shared responsibility, respect, and empathy.