Warehouse Fulfillment Lead, Monday-Friday-7:00-3:30

WSI (Warehouse Specialists, LLC); Sauk Village (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive wages

Medical, Dental, Vision insurance

Disability and life insurance

PTO and holidays

401(k) with employer match

Job summary

WSI (Warehouse Specialists, LLC) is hiring a Fulfillment Lead in Sauk Village, IL to supervise and coordinate daily fulfillment activities. This full-time role reports to the Facility Manager and supports high-quality, timely service for customers.

You will lead staff across picking, packing, and shipping, ensure safety procedures, monitor performance, and collaborate with carriers to maintain efficient operations. Bilingual English/Spanish is preferred.

Qualifications

• High School Diploma or GED required.
• 3+ years of leadership experience in fulfillment operations preferred.
• Experience in picking, packing, pallet building, and shipping processes.
• Bilingual English/Spanish preferred.

Responsibilities

• Supervise and coordinate fulfillment activities to ensure safe, efficient operations.
• Coordinate orders, inbound/outbound activities, and inventory accuracy.
• Plan shift objectives and monitor performance indicators with the team.
• LTO backup and collaborate with leads to forecast labor needs and control costs.
• Coach and develop staff; ensure training on shift is up-to-date.
• Communicate with carriers for capacity and timely pickups.
• Assist in design and execution of pick/pack, kitting, and display-building standards.
• Support replenishment and demand planning to analyze materials.

Skills

Leadership

Interpersonal skills

Problem solving

Planning

Staffing

Bilingual (English/Spanish)

Microsoft Office

WMS

RF Scanners

Education

High School Diploma or GED

Tools

Microsoft Office Suite

WMS

RF Scanners

Job description

We are hiring a Fulfillment Lead to supervise, coordinate, and execute fulfillment activities to ensure a safe and efficient operation at our Sauk Village, IL location. The days and hours for these position are 7:00am - 3:30pm, Monday through Friday (Occasional weekends). This full-time hourly position will report to the Facility Manager to support our customers with high quality, accurate, and timely service.

DUTIES AND ACCOUNTABILITIES:

• Keep warehouse up to code and safe, by reviewing safety codes, design layouts, and security procedures.
• Coordinate and monitor orders, inbound, and outbound activities; also address inventory discrepancies.
• Assist in hiring new employees, as needed, to ensure warehouse team staffing levels.
• Plan and communicate shift objectives, monitor performance indicators, and address needs with team.
• Collaborate with all leads to forecast labor needs to control costs, and serve as LTO backup, as needed.
• Coach, develop, and ensure appropriate training of employees on shift to manage performance.
• Communicate with small parcel and LTL carriers to ensure capacity and timely pickup of orders.
• Aid in the design and execution of pick and pack, kitting, and display-building process standards.
• Coordinate replenishment and demand planning to analyze over/under sold materials.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Excellent interpersonal skills and ability to respond to requests promptly and resolve issues quickly.
• Effective skills in problem solving, planning, staffing, and executing warehouse operations.
• Ability to lead a diverse workforce; to effectively develop employees, and communicate objectives.
• Available during non-standard hours, access to a cell phone, and able to respond to after hour emergencies.
• Strong skills in Microsoft Office Suite, and technology equipment including WMS and (RF) Scanners.

PREFERRED EDUCATION AND EXPERIENCE:

• High School Diploma or GED.
• Minimum three years of previous leadership experience in fulfillment operations.
• Minimum one year in an environment picking, packing into parent units, and building pallets for shipment.
• Bi-lingual, English and Spanish

PHYSICAL CAPABILITIES AND REQUIREMENTS:

• Ability to sit for extended periods of time through hot and cold temperatures.
• Ability to repetitively twist or turn to drive in reverse; and stand, climb, kneel, stoop and squat, as needed.
• Ability to turn steering wheel on lift truck requiring full rotation of arms and shoulders.
• Must be willing and able to safely lift up to 60 pounds, and slide, push, or pull cases up to 150 pounds.
• Required to wear Personal Protective Equipment (PPE) provided by the company.

BENEFITS AND TOTAL REWARDS:

• Competitive wages and advancement opportunities.
• Medical, Dental, Vision, and supplemental insurance options.
• Company-paid disability, life insurance, and employee assistance programs.
• PTO and holiday pay.
• 401(k) with discretionary employer match and profit sharing.