Warehouse Fulfillment Lead - Hands-On & Customer-Focused

Ashley Furniture co.; Mesquite (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Ashley Furniture is seeking a warehouse associate to ensure merchandise is assembled and in perfect condition, delivering complete customer satisfaction on every order. The role requires handling inbound products, locating items for delivery, and maintaining the distribution center in a clean, organized state.

Responsibilities include unpacking, prep, assembly, repackaging returns, assisting customers with pickups, and safely moving furniture with a two-wheeler.

Qualifications

• High school diploma or equivalent.
• Ability to communicate in English (spoken and written).
• Customer-focused attitude.
• Able to move up to 75 lbs safely.
• Able to perform heavy physical activity during shifts.
• Can operate a two-wheeler.
• Able to bend, stoop, reach, stand and walk frequently.
• Work in indoor/outdoor environments.

Responsibilities

• Knowledge of unpacking, prep, and assembly procedures and specifications.
• Guarantee merchandise is in perfect condition to achieve total customer satisfaction.
• Unload inbound product.
• Locate merchandise in designated shipping bays for delivery.
• Repackage returned or vendor merchandise prior to relocation into racks.
• Assist customers with warehouse pickups including unpacking, inspection, payment and loading.
• Safely maneuver furniture on a two-wheel dolly with assistance when needed.
• Clean and organize Distribution Center.
• Assist with various warehouse tasks as needed.
• Other duties as assigned.

Skills

English communication

Customer focus

Physical stamina

Two-wheeler operation

Heavy lifting (75 lbs)

Education

High school diploma or equivalent

Job description

Ashley Furniture is seeking a warehouse associate to ensure merchandise is assembled and in perfect condition, delivering complete customer satisfaction on every order. The role requires handling inbound products, locating items for delivery, and maintaining the distribution center in a clean, organized state.

Responsibilities include unpacking, prep, assembly, repackaging returns, assisting customers with pickups, and safely moving furniture with a two-wheeler.