Warehouse Fulfillment Lead - Drive Ops & Team Success

We Ship Express; Saint Charles (MO); On-site; USD 55,000 - 75,000; Full time

Job summary

We Ship Express, LLC in Saint Charles, Missouri, is seeking a Warehouse Fulfillment Supervisor to lead our fulfillment team Thursday through Sunday. You will oversee picking, packing, shipping, and inventory control to ensure on-time, accurate orders.

The role requires hands-on leadership, strong communication, experience with WMS, and the ability to train staff, drive safety standards, and partner with warehouse management to meet customer needs and growth.

Qualifications

• 2–4 years of related experience in warehouse fulfillment, logistics, or distribution (wine/spirits/beverage experience a plus).
• Experience with WMS and warehouse software systems.
• Strong inventory control and warehouse operations knowledge.
• Proven leadership and team development skills.
• Excellent written and verbal communication skills.

Responsibilities

• Lead and supervise warehouse staff, assigning daily work to drive efficiency and quality.
• Ensure all orders are fulfilled accurately, on time, and in full by prioritizing daily picking and shipping schedules.
• Maintain strict quality control and safety standards throughout fulfillment and packaging processes.
• Serve as the primary point of contact for key customer accounts related to fulfillment operations.
• Prepare and deliver daily account status recaps to customers and internal partners.
• Communicate effectively with operations, sales, and customers regarding timelines, updates, and challenges.
• Identify opportunities for process improvement and proactively recommend solutions.
• Oversee inventory management in partnership with internal teams, ensuring system accuracy, product condition, organization, and reconciliation.
• Collaborate on check-in/check-out, settlements, and inventory control functions to support accurate and efficient operations.
• Support and execute cycle counts, investigate, and resolve inventory discrepancies.
• Partner with the Warehouse Manager on staffing, scheduling, overtime, training, and performance development.
• Train and develop team members on systems, SOPs, and independent task execution.
• Prepare required operational reports and documentation.
• Support policy development and ensure compliance with company procedures.
• Maintain a clean, organized, and safe warehouse environment, including safety training oversight.
• Lead by example and assist with order fulfillment as needed to meet deadlines.
• Perform additional duties and special projects as required to support customer needs and company growth.

Skills

Leadership

WMS experience

Inventory control

Communication skills

Microsoft Office

Multi-tasking

Bilingual (plus)

Tools

Warehouse software systems

Job description

We Ship Express, LLC in Saint Charles, Missouri, is seeking a Warehouse Fulfillment Supervisor to lead our fulfillment team Thursday through Sunday. You will oversee picking, packing, shipping, and inventory control to ensure on-time, accurate orders.

The role requires hands-on leadership, strong communication, experience with WMS, and the ability to train staff, drive safety standards, and partner with warehouse management to meet customer needs and growth.