Warehouse Driver

Motion Industries, Inc; Hereford (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Customer Service Representative to join their team. This role involves fulfilling customer orders, managing inquiries, and building strong relationships to enhance customer satisfaction. You will play a vital part in ensuring that orders are processed efficiently while maintaining inventory levels and providing exceptional service. If you thrive in a fast-paced environment and possess strong communication and organizational skills, this opportunity is perfect for you. Join a company that values reliability and offers a comprehensive benefits package, including healthcare and retirement options.

Benefits

Healthcare Coverage

401(k) Plan

Tuition Reimbursement

Vacation Pay

Sick Pay

Holiday Pay

Qualifications

• Typically requires a high school diploma or GED.
• Zero to three years of related experience or equivalent combination.

Responsibilities

• Responds to customer inquiries and manages orders.
• Builds customer relationships to drive repeat business.
• Determines cost-effective shipping methods for orders.

Skills

Communication Skills

Organization

Attention to Detail

Time Management

Computer Skills

Education

High School Diploma or GED

Job description

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Summary

Job Description

Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. This role will also include driver and delivery responsibilities. This person will be on call after hours as needed.

Job Duties

• Responds to basic customer inquires regarding products, provides quotes, and handles order entry.
• Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
• Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
• May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
• Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
• Orders items to ensure appropriate inventory levels are maintained for customers.
• May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
• Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
• Determines the most cost effective shipping method for customer orders.
• Partners with Account Representatives to ensure customer satisfaction.
• Expedites backorders. May pull inventory and prepare order for shipment to customer.
• May handle customer returns.
• Performs other duties as assigned.
  
  

Education & Experience

Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.

Knowledge, Skills, Abilities

• Reliability, organization, and attention to detail required.
• Strong communication skills including written, verbal, and listening.
• Ability to multi-task and time management skills required.
• Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.
• Product knowledge is preferred.
  
  

Company Information

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Automation Machinery Manufacturing

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