Warehouse Delivery Associate

Ewing Outdoor Supply; Baton Rouge (LA); On-site; USD 25,000 - 35,000; Part time

Job summary

A family-owned establishment is seeking a Seasonal Part-Time Customer Service Associate/Delivery Driver to enhance customer satisfaction and ensure timely product delivery. This role requires strong communication skills and a positive attitude to engage customers effectively. You will be responsible for greeting customers, providing information about products, and managing deliveries while adhering to safety regulations. Join a unique culture that values your growth and well-being, where your contributions directly impact the store's success. If you thrive in a dynamic environment and enjoy helping others, this opportunity is perfect for you!

Benefits

Career Development

Competitive market wages

PTO

Bonus potential

Unique family-owned culture

Qualifications

• Strong communication skills and customer orientation are essential.
• Ability to manage time effectively and multi-task in a fast-paced environment.

Responsibilities

• Engage customers and provide accurate product information.
• Deliver items to various addresses while following safety standards.
• Coordinate with the team for excellent customer service.

Skills

Customer orientation

Communication skills

Time management

Basic math skills

Ability to multi-task

Ability to lift 50-70 pounds

Job description

Seasonal Part-Time Customer Service Associate/ Delivery Driver through the month of September. We are looking for candidates to provide excellent customer service for our business and distribute products promptly to our customers. You will represent our company in a professional and cost-effective manner to increase our profitability and customer satisfaction. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services, and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and contribute to the store's profitability.

Responsibilities

• Go the extra mile to engage customers
• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers' questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with your team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services
• Deliver a wide variety of items to different addresses and through different routes
• Follow routes and time schedule
• Load, unload, prepare, inspect and operate a delivery vehicle
• Ask for feedback on provided services and resolve clients' complaints
• Inform customers about new products and services
• Follow DOT regulations and safety standards

Requirements

• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi-task, prioritize, and manage time effectively
• Basic math skills
• Be able to lift 50-70 pounds
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Valid professional driver's license
• Excellent organizational and time management skills
• Good driving record with no traffic violations

Bonus Points for the Following

• Bilingual (English/Spanish)
• Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate)
• Proven work experience as a Customer Service Associate, Sales Associate, or similar role
• Knowledge of inventory stocking procedures

Benefits

We have the 4 C's that make your job a career!

• Career Development: To invest in your personal and professional growth, we offer a variety of training resources.
• Compensation: We offer competitive market wages, great benefits, PTO & bonus potential!
• Culture: We are family-owned, which gives us a unique culture, and we have fun with everything we do!
• Care: We care about all our employees because we would not be where we are now (over 100 years) if it weren't for you!

Seniority level

• Associate

Employment type

• Part-time

Job function

• Customer Service
• Industries: Technology, Information and Internet