Warehouse Customer Service Representative

Lineage, Inc.; Fullerton (CA); Hybrid; USD 23.000 - 39.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Life & disability insurance

401k retirement plan

Paid time off

Annual bonus eligibility

Zusammenfassung

Lineage Logistics LLC in Fullerton, CA is seeking a Warehouse Customer Service Representative to serve as the primary contact for truck drivers, customers, and internal warehouse teams to ensure accurate and timely movement of inbound and outbound freight.

You will check in drivers, verify BOLs, coordinate appointments, process orders, respond to inquiries, and investigate discrepancies with Operations and Inventory; a strong communicator and organizer will thrive in this role.

Qualifikationen

• High School diploma or GED, depending on facility.
• Excellent verbal and written communication skills.
• Strong organizational abilities and multi-tasking.
• Proficient in Microsoft Office Suite.

Aufgaben

• Check in truck drivers on arrival and verify paperwork.
• Schedule and confirm inbound/outbound appointments.
• Process customer orders and related documentation.
• Respond to inquiries regarding shipment status.
• Investigate discrepancies with Operations and Inventory.

Kenntnisse

Verbal and written communication

Organizational skills

Multi-tasking

Microsoft Office Suite

Ausbildung

High School diploma or GED

Tools

Microsoft Office Suite

Jobbeschreibung

## Warehouse Customer Service RepresentativeApplyremote type: On-Sitelocations: Fullerton, CA (E. Orangethorpe Ave.)time type: Full timeposted on: Posted Yesterdayjob requisition id: R0107463Apply today to learn more about joining our team!**Pay:** $20 - $21/hr + $1.50/hr shift differential**Shift:** Wed-Sat - 4PM - 2:30AMServe as the primary point of contact for truck drivers, customers, and internal warehouse teams to ensure the accurate and timely movement of inbound and outbound freight. This role supports daily warehouse operations by checking in drivers, verifying shipping documentation, coordinating appointments, and partnering with warehouse leadership to ensure freight is ready for scheduled pickup and delivery.**KEY DUTIES AND RESPONSIBILITIES*** Welcome and check in truck drivers upon arrival.* Verify Bills of Lading (BOLs), appointments, and shipping paperwork for accuracy.* Schedule and confirm inbound and outbound appointments with carriers.* Coordinate with warehouse leadership to ensure shipments are ready for pickup and delivery.* Process customer orders, shipping transactions, and related documentation.* Respond to customer and carrier inquiries regarding shipment status and scheduling.* Research and resolve shipping and documentation discrepancies with Operations and Inventory teams.* Maintain organized and accurate shipping records and customer documentation.# **ADDITIONAL DUTIES AND RESPONSIBILITIES*** Partner with Inventory Control and Operations to investigate inventory discrepancies, misplaced product, and shipment variances.* Maintain clear communication with warehouse leadership regarding appointment schedules, shipment priorities, and customer needs.### # # **MINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES)*** High School diploma or GED may be required depending on facility* Excellent verbal and written communication skills; English may be required* Excellent organizational skills, including ability to multi-task and prioritize workload* Proficient computer skills, including Microsoft Office Suite* May be required to lift a minimum of 20 lbs./9 kgs.; weight may be more dependent upon facilityPay Range:$16.97 - $28.65Why Lineage? This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law. BenefitsLineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.