Customer Service Representative -4PM Start

Lineage, Inc.; Colton (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

401(k) plan

Paid time off

Annual bonus eligibility

holidays

Job summary

Lineage Logistics LLC on-site in Colton, CA seeks a Customer Service Representative to process orders, verify product availability, and handle customer inquiries promptly.

Responsibilities include invoicing, reporting, coordinating with warehouse and operations, and maintaining organized documentation. The role offers steady hours and potential growth within Lineage’s team.

Qualifications

• High School diploma or GED may be required depending on facility.
• Excellent verbal and written communication skills; English may be required.
• Excellent organizational skills, including ability to multi-task and prioritize workload.
• Proficient computer skills, including Microsoft Office Suite.

Responsibilities

• Invoice and verify accounts accurately and in a timely manner.
• Verify inbound receipts for accuracy.
• Develop and maintain customer relationships in a professional manner.
• Generate customer reports per customer request (i.e. weekly, monthly late/bill reports).
• Coordinate availability of product and schedule for daily shifts with warehouse team.
• Coordinate with Operations on special client requests; expediting when necessary.
• Serve as first point of contact to resolve customer issues.
• Maintain and file documentation in organized and comprehensive way.
• Partner with Inventory and Operations to research inventory discrepancies and misplacements

Skills

Verbal communication

Written communication

Organizational skills

Multi-tasking

Microsoft Office

Education

High School diploma or GED

Tools

Microsoft Office Suite

Job description

## Customer Service RepresentativeApply: On-Site: Colton, CA (West Bustamante Parkway): Full time: Posted Yesterday: R0104867Perform customer service duties such as processing customer orders, tracking product availability, and handling any issues on customer inquiries in a timely manner.## **Schedule:**## **1AM-9:30AM Thur-Mon (Tue/Wed)****4PM-12:30AM Thur-Mon (Tue/Wed)** ## **Pay:20.00-23.00 DOE**# **KEY DUTIES AND RESPONSIBILITIES*** Invoice and verify accounts accurately and in a timely manner* Verify inbound receipts for accuracy* Develop and maintain customer relationships in a professional manner* Generate customer reports per customer request (i.e. weekly, monthly late/bill reports)* Coordinate availability of product and schedule for daily shifts with warehouse team* Coordinate with Operations on special client requests; expediting when necessary* Serve as first point of contact to resolve customer issues* Maintain and file documentation in organized and comprehensive way # **ADDITIONAL DUTIES AND RESPONSIBILITIES*** Partner with Inventory and Operations to research inventory discrepancies and misplacements # **MINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES)*** High School diploma or GED may be required depending on facility* Excellent verbal and written communication skills; English may be required* Excellent organizational skills, including ability to multi-task and prioritize workload* Proficient computer skills, including Microsoft Office Suite* May be required to lift a minimum of 20 lbs./9 kgs.; weight may be more dependent upon facilityPay Range:$16.97 - $28.65Why Lineage? This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law. BenefitsLineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.