Warehouse Customer Service Rep - Night Shift D (Rotating Schedule) 7pm - 7am

CJ Logistics America; Queen Creek (AZ); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Full health insurance (medical, dental

Vision

401(k)

Life insurance

Tuition assistance

PTO

Job summary

CJ Logistics America is seeking a Customer Service Representative to be the main contact for customers, handle paperwork, and schedule shipments in a fast-paced 24/7 operation in Queen Creek, AZ. The role emphasizes accuracy in orders, bills of lading, and documentation while supporting shipping and receiving as needed.

You will use MS Office and learn WMS, with a high school diploma required and shipping/receiving experience preferred.

Qualifications

• High School Diploma or GED required.
• Comfortable with Microsoft Office and ready to learn warehouse management systems (WMS).
• Shipping & receiving experience is a plus, but a willingness to learn and grow is even better!

Responsibilities

• Customer Communication – Be the friendly, go-to expert for both internal and external customers, ensuring top-notch service and smooth operations.
• Schedule & Organize – Keep things moving! Manage inbound and outbound shipments, coordinate carrier appointments, and keep schedules on track.
• Paperwork Perfection – Process orders, Bills of Lading, and verify documentation with accuracy—because details matter!
• Dock & Yard Coordination – Keep the flow efficient! Assign dock doors, track trailers, and maintain key reports to ensure everything runs smoothly.
• Team Player – Work closely with shift leads and jump in to support shipping and receiving when needed—teamwork makes the dream work!

Skills

Customer service

Scheduling

Microsoft Office

Education

High School Diploma or GED

Tools

Warehouse Management Systems (WMS)

Job description

Description

Lift Your Career to New Heights with CJ Logistics!

At CJ Logistics, our Customer Service Representatives keep things moving! You’ll be the main point of contact for customers, handle paperwork, schedule shipments, and help keep everything on track behind the scenes. If you thrive in a fast-paced environment and love problem-solving, this role is for you!

• Pay Range: $20.00 - $25.00 per hour base pay + $1.50 per hour shift differential
• Schedule:
  • Week 1: Mon, Tues, Sat; 7pm - 7am
  • Week 2: Sun, Wed, Thurs, Fri; 7pm - 7am
• This is a 24/7, 365 operation, with some holidays required to be worked. While most responsibilities will take place during standard business hours, adaptability is key.

What You’ll Do:

• Customer Communication – Be the friendly, go-to expert for both internal and external customers, ensuring top-notch service and smooth operations.
• Schedule & Organize – Keep things moving! Manage inbound and outbound shipments, coordinate carrier appointments, and keep schedules on track.
• Paperwork Perfection – Process orders, Bills of Lading, and verify documentation with accuracy—because details matter!
• Dock & Yard Coordination – Keep the flow efficient! Assign dock doors, track trailers, and maintain key reports to ensure everything runs smoothly.
• Team Player – Work closely with shift leads and jump in to support shipping and receiving when needed—teamwork makes the dream work!

What We’re Looking For:

• High School Diploma or GED required
• Comfortable with Microsoft Office and ready to learn warehouse management systems (WMS)
• Shipping & receiving experience is a plus, but a willingness to learn and grow is even better!

Pay, Benefits and More:

• Competitive compensation package
• Rapid Paid! (Ability to get hours worked paid out before payday.)
• Full health insurance (medical, dental and vision), 401(k), Life insurance, tuition assistance, PTO and MORE!
• Growing company with a performance record that continues to climb!
• Open-door work environment
• High Performance culture with a focus on a growth mindset where continuous improvement is embraced
• Opportunities for advancement!

Ready to Elevate Your Career? Join us at CJ Logistics and be a part of something bigger. With our guided training and supportive team, you'll have everything you need to succeed. Let’s move forward together!

CJ Logistics About Statement:

At CJ Logistics America, we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers. We are an equal opportunity employer that values diversity, equity, and an inclusive workplace. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized people tend to only when they check every box. So if you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply. CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.

CJ Logistics is proud to be an Equal Employment Opportunity and affirmative action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics participates in the E-Verify program in certain locations.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.