Warehouse Customer Service Pro | Growth & Benefits

Acme Distribution; Aurora (CO); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Sick pay and paid holidays

Vacation after 1 year

Matching 401K and life insurance

Job summary

Acme Distribution Centers in Aurora, CO seeks a Warehouse Customer Service Rep to join our distribution center team. The role focuses on delivering excellent client service, managing customer orders, and maintaining positive experiences in a fast-paced warehouse environment.

We offer competitive pay, comprehensive benefits, and opportunities for growth in a team-oriented setting. The position involves coordination with multiple systems, strict data accuracy, and adherence to GMP/quality

Qualifications

• High School Diploma or equivalent.
• Proficiency in MS Office and common office applications.
• Strong communication skills (verbal and written).
• Detail-oriented and able to multi-task.
• Ability to manage large volumes of data across accounts.
• Self-motivated with ability to prioritize workload.
• Experience in fast-paced environments is a plus.

Responsibilities

• Provide excellent client service through phone, email, and in-person communication.
• Manage direct-to-customer orders using multiple systems, email, and phone correspondence.
• Verify, maintain, and audit issue tracker entries related to vendor appointments, shipment quality, reports, damage, and third-party labor delivery issues.
• Meet or exceed all performance metrics and assist clients in resolving issues.
• Establish and maintain direct communication with internal and external customers.
• Ensure all client information is current and up to date.
• Coordinate with supervisors in customer service and operations departments to handle accounts accurately and efficiently.
• Perform accurate ten-key calculations and data entry.
• Process paperwork for shipping and receiving of assigned accounts.
• Assist on the floor when needed and perform other assigned tasks.
• Abide by GMP and Food Safety/Quality regulations set by the company.

Skills

Office apps

Communication

Attention to detail

Data management

Quick learner

Self-motivation

Teamwork

Education

High School diploma or equivalent

Tools

MS Office

Job description

Acme Distribution Centers in Aurora, CO seeks a Warehouse Customer Service Rep to join our distribution center team. The role focuses on delivering excellent client service, managing customer orders, and maintaining positive experiences in a fast-paced warehouse environment.

We offer competitive pay, comprehensive benefits, and opportunities for growth in a team-oriented setting. The position involves coordination with multiple systems, strict data accuracy, and adherence to GMP/quality