Warehouse Customer Service Coordinator

Ryder; Etna (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

Ryder is seeking a Warehouse Customer Service Coordinator for a full-time position in Etna, Ohio. The role involves administrative tasks and customer interactions while supporting distribution operations. Candidates should have a high school diploma, strong communication skills, and some experience in warehouse settings. Opportunities for benefits after 30 days include paid training, medical, dental, and 401(k) options.

Benefits

Paid Training

Medical, Dental, Vision, 401(k)

Paid Time Off

Employee Discounts

Safety Gear Provided

Qualifications

• Experience in a warehouse/distribution environment preferred.
• Strong written, organizational, and verbal communication skills.
• Intermediate knowledge of MS Office products.

Responsibilities

• Performs administrative tasks for the area or shift.
• Interacts with customers and contractors about shipment inquiries.
• Coordinates processing of export orders and maintains paperwork.

Skills

Communication

Organizational Skills

Decision Making

Education

High school diploma or equivalent

Tools

MS Office (Excel, Word, PowerPoint)

WMS systems

Job description

Position Description

Ryder is hiring immediately for a Permanent Full Time Warehouse Customer Service Coordinator in Etna, Ohio

Warehouse Positions Pay Weekly

• Hourly Pay $22.00 per hour
• Schedule: First Shift Monday-Friday 10:00 am - 6:30 pm

Apply Here with Ryder Today

Click here to see and hear it from a Ryder Supply Chain Employee:

https://RyderCareers.Video/Warehouse-Job

We want the right Warehouse Associate to join us at Ryder and work in the Safest Supply Chain Environment with State of the Art Equipment

• Products Being Handled: Tools
• Equipment: Computers, Microsoft Office, Email, Customer Service

Various warehouse fulfillment specialist roles at Ryder support distribution across the US. Apply here with Ryder today

We have all benefits other Warehouse Distribution Facilities offer WITHOUT the WAIT!

• On the Job Paid Training
• Medical, Dental, Vision, 401 K etc. Start at 30 Days
• Paid Time Off
• 401 K offers a company match
• HIGH VALUED Stock at 15 % Employee Discount
• Employee Discounts that save you money on Tools, Cars, Hotels, Electronics/Appliances, Cell Phones, Travel, and muchmore
• Safety Gear PROVIDED
• Safety is Always the First Priority
• State of the Art Equipment and Caring Leadership

Click Here to See All Ryder Careers: https://jobs.ryder.com/jobs/

We want YOU to join our family made up of Proud Women and Men in Supply Chain who work alongside the many Military Reserve and Veterans we hire everyday

EEO/AA/Female/Minority/Disabled/Veteran

Requirements

• High school diploma or equivalent
• Experience as a clerk in a warehouse/distribution environment performing duties such as transportation coordination, inventory, shipping/receiving, coordinating with various carriers, vendor and customers strongly preferred
• Has the ability to make quick, reliable decisions that represent both the customer and Ryder
• Has strong written, organizational, and verbal communication skills
• Intermediate knowledge of MS Office products (Excel, Word, and PowerPoint)
• Knowledge of WMS systems preferred
• Experience operating forklift equipment preferred
• Equipment certification may be required

Responsibilities

• Performs adminstrative tasks for area or shift
• Maintains filing systems and documents per Standard Operating Procedure (SOP)
• Interacts with customers and contractors, answering questions regarding shipment times, product cuts, loads not picked up by the carrier, and damage claims
• Coordinates processing of export orders, filling out export paperwork, generates export labels, maintaining export paperwork
• Processes returns in Warehouse Management System (WMS) and maintains paperwork
• Pallet management: orders CHEP and white wood pallets for the site, conducts reconciliation of pallet count, researches large pallet system variances
• Using the location's WMS system, updates area or shift metrics as needed
• Additional duties as assigned, overtime as needed

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.