Warehouse Clerk - 2nd Shift

Sonwil Distribution Center, Inc.; Buffalo (NY); Hybrid; USD 24,000 - 26,000; Full time

Job summary

Sonwil Distribution Center, Inc. is seeking a Warehouse Clerk for 2nd shift at our West Seneca, NY facility. You will oversee warehouse dock operations, check in drivers, and process documents such as BOLs and packing slips.

This role requires strong communication and the ability to multitask in a fast-paced environment. Responsibilities include handling inquiries via phone and email, maintaining records, and coordinating with CSRs and other departments.

Qualifications

• High School Diploma or GED required.
• Excellent verbal and written communication skills expected.
• Ability to multi-task and stay organized.
• Strong problem solving and attention to detail required.
• Proactive and able to take initiative.
• Proficient with MS Office (Excel/Word/Outlook).
• Ability to work in a fast-paced environment.
• Work independently and in a team.

Responsibilities

• Provide exceptional customer service to internal/external clients.
• Manage and check-in drivers efficiently and accurately.
• Maintain records of inbounds, BOLs, packing slips, schedules and orders.
• Perform data entry as needed.
• Communicate via phone and email with internal departments.
• Prioritize and multi-task client requests daily.
• Obtain and evaluate information to handle inquiries/complaints.
• Respond promptly and courteously to client requests.
• All other duties as assigned.

Skills

Communication skills

Multi-tasking

Problem solving

Attention to detail

Initiative

MS Office

Teamwork

Fast-paced environment

Education

High School Diploma or GED

Tools

MS Office Suite

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Warehouse Clerk - 2nd Shift

Regular Full Time Clerical West Seneca, NY, US 1 Attachments

2 days ago Requisition ID: 1279

Salary Range: $17.70 To $18.96 Annually

This position is located at our facility on 4900 North America Drive in West Seneca

As a Warehouse Clerk, one will be responsible for items related to managing the Warehouse dock and checking in drivers. This includes order/load verification, keeping track of open/full doors, assigning doors, contacting drivers, printing BOL's and packing slips, communicating with CSRs, answering phone calls, responding to email, and other assignments as requested.

Duties and responsibilities

• Provide exceptional customer service
• Manage and check-in drivers efficiently and effectively
• Maintain necessary records and track items such as inbounds, BOLs, packing slips, schedules and orders
• Perform data entry as needed
• Daily communication via telephone calls and emails to internal departments
• Prioritize and multi-task client requests on a daily basis
• Obtain and evaluate all relevant information to handle inquiries and complaints
• Respond in a prompt and courteous manner to client requests
• All other duties as assigned

Qualifications

• High School Diploma or GED
• Excellent verbal and written communication skills
• Ability to multi-task
• Problem analysis and problem-solving
• Attention to detail and accuracy
• Initiative
• Basic PC skills and MS Office Suite (Excel, Word, Outlook)
• Ability to work in fast-paced environment
• Work independently and with team in fast paced environment

Safety Requirements

• Must wear safety vest.

Physical requirements

• Must be able to lift up to 50 lbs.

Direct reports

• None

*Please note that base pay offered may vary depending on job-related knowledge, skills, and experience.