Warehouse Associate

The Delivery Source; Jacksonville (FL); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Dental insurance

Employee discounts

Paid time off

Training & development

Vision insurance

Wellness resources

Bonus based on performance

Job summary

A logistics company in Jacksonville, FL seeks a Warehouse Clerk to support operations by managing inventory and ensuring quality control. Responsibilities include maintaining accurate records, receiving shipments, and communicating with clients and vendors. Candidates should have strong attention to detail, communication skills, and at least one year of warehouse experience. This full-time role offers a competitive hourly rate and benefits.

Qualifications

• 1+ years in a warehouse or logistics role.
• Experience with inventory spreadsheets.
• Excellent time management skills.

Responsibilities

• Maintain accurate inventory records.
• Assist to receive, unload, and label incoming shipments.
• Communicate with clients about received items.

Skills

Attention to detail

Communication skills

Customer service skills

Organizational skills

Reliability

Education

High School Diploma

Tools

Microsoft Excel

Inventory management systems

Job description

Benefits

• Dental insurance
• Employee discounts
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• Bonus based on performance

**Please review the job description below and include a short 1–2 minute video telling us a little about yourself, your background, and why you’d love to join The Delivery Source team. Please email your video to [e-mail]

**Applications without a video will not be considered.

The Warehouse Clerk at The Delivery Source supports the warehouse operations in handling, organizing, inspecting and managing inventory in a warehouse that receives and delivers furniture, fixtures, and home furnishings. This role includes receiving shipments, maintaining accurate data entry records, and ensuring all furniture is received in good condition. The Warehouse Clerk assists with quality control and inspection, warehouse organization, and other customer service and administrative tasks while adhering to safety and operational guidelines.

This role must have a team player attitude with experience working in a fast‑paced warehouse environment, that can multi‑task while staying focused and productive; customer service oriented, fine attention to detail, as well as experience using spreadsheet or inventory management software.

Primary Responsibilities

These refer to the essential tasks and responsibilities that define a job role. These duties are the core functions the employee is expected to perform regularly and are critical to the success of the position and overall business operations.

• Follow safety guidelines for lifting, moving and handling items and packages
• Maintain accurate inventory records by means of data entry and paperwork scanning in the inventory management system on a computer
• Perform paper filing, copying, and scanning of POD/BOL paperwork
• Assist to receive, unload, and label incoming shipments to ensure accuracy
• Process and inspect incoming items for damages, defects, or missing parts
• Process and inspect “write ups”, including investigation as necessary, to identify items that are received without paperwork via carriers such as FedEx, UPS, Amazon, USPS, DHL, RH, etc.
• For damaged items, obtain appropriate photos necessary of the damage to assist clients in initiating the claims process, notifying clients in a timely manner via e‑mail and phone
• Communicate via email and/or phone with clients, freight/shipping companies, and vendors to report received items, updated warehouse locations, damaged items, missing items, order received statuses, and to address any inquiries
• Assist with tracking received and outgoing shipments, update incoming/outgoing inventory, and ensure accurate and proper documentation
• Assist with returns and damaged product processing, documenting defects or shipping issues
• For damaged items, assist in obtaining appropriate photos necessary of the damage to assist clients in initiating the claims process, notifying clients in a timely manner via e‑mail and/or phone
• Assist in making phone calls to retrieve more information from clients, freight companies, or vendors/manufacturers (i.e. to identify sender/designer, sidemark, item description, etc.)
• In collaboration with the warehouse team, assist in addressing client customer service‑related concerns or complaints about warehouse operations through proactive problem‑solving. Escalate issues to the owners/operations managers only when the matter remains unresolved after all standard troubleshooting steps have been exhausted
• In collaboration with the warehouse team, assist in resolving inventory and receiving discrepancies by identifying solutions and coordinating with clients, freight/shipping companies, and/or vendors as necessary to ensure timely resolution
• Assist in coordinating and scheduling warehouse pickup and delivery requests with designer/client and collaborate with appropriate warehouse team member to have items pulled and staged
• Assist in handling new client inquiries
• Job responsibilities may change periodically based on the needs of the business

Secondary Responsibilities

These are tasks and responsibilities that are not the primary focus of this role. These are to be performed as needed to support business operations.

• Actively participate in a collaborative team environment, or “all‑hands” moving approach, always willing to cross‑train across departments
• Ensure cleanliness and organization in the warehouse and grounds (keep work areas clean, organized, and aisles clear of debris; pick up trash on floors/aisles as you encounter it; sweeping; vacuuming; cleaning bathrooms and breakroom; pick up trash in outdoor truck bay, parking lot and grounds as needed)
• Assist in evaluating warehouse supply order needs in collaboration with Warehouse Logistics Coordinator (manager review/approval will be required before placing/submitting an order)
• Assist in stocking, pulling and/or staging outgoing delivery orders/pickups as needed while operating forklift/order pickers/powered industrial trucks (PIT) along with other Material Handling Equipment (MHE)
• Assist in conducting periodic inventory audits to ensure inventory accuracy
• Assist with special projects as they arise
• Job responsibilities may change periodically based on the needs of the business

Skill Requirements

• High attention to detail to ensure accurate inventory tracking, data entry, and quality control
• 1+ years in a warehouse or logistics role
• Experience with inventory spreadsheets such as Apple Numbers or Microsoft Excel; or other inventory management system
• Understanding of proper lifting techniques and warehouse safety regulations
• Excellent communication skills with ability to work well in a team‑focused workplace
• High School Diploma
• Highly proficient in using technology/computers and with typing (experience with Apple MAC‑OS a plus)
• Ability to work with limited supervision
• Reliable with good work ethic
• Excellent time management skills
• Strong organizational skills with ability to multi‑task
• Excellent customer service skills
• Must be a U.S. Citizen
• Must be able to speak English
• Forklift Certification is a plus but not required

Minimum Physical Requirements

• Ability to stand, walk, or sit for extended periods of time for the majority of work shift
• Ability to frequently lift, carry, push, pull or maneuver items weighing 100+ lbs, with or without Material Handling Equipment (MHE) or with utilization of team lift when appropriate and deemed unsafe to perform solo
• Frequent bending, squatting, stooping & kneeling required for receiving and identifying pieces, handling inventory, scanning packages (when applicable), or organizing stock
• Frequent use of fingers, hands and arms for typing, writing, use of mouse, handling packages, scanning labels (when applicable), and using online inventory management systems
• Ability to tolerate warehouse environment without central AC/heat with exposure to varying temperatures including extreme heat or cold, or very dry or humid conditions
• Ability to tolerate warehouse environment with common hazards such as travel of forklift, order picker, or other Material Handling Equipment (MHE) and the movement of people and furniture items of all sizes on a frequent basis with moderate to high noise levels

Pay

$17–$19 per hour (depending on experience), paid weekly

Job Type

Full‑time (30–40 hours per week)

Schedule

Normal hours of operation are Monday‑Friday, 8:30 am‑4:30 pm, off Saturdays and Sundays; we are closed on major holidays including New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. Scheduled work days may vary depending on needs of the business.